Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Server
Delila Ariola

Delila Ariola

Costa Mesa,CA

Summary

I started 25 years ago promoting and producing special events for grand opening of new Restaurants and other new establishments. Founder and CEO of DICE Productions and started to book larger venues. Worked as server for various conventions, weddings, private corporate events. Served as host/server on private yachts. I always liked social gatherings and services to make them happy and enjoying the vibe of gatherings.

Overview

26
26
years of professional experience

Work History

Assistant Restaurant Operations Manager

Posch Restaurant & Lounge
12.2018 - 12.2022
  • Supervised staff during events and maintained efficient performance.
  • Greeted patrons and participants at events to guide guests to locations and answer questions.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Arranged project timelines to avoid critical shortages in staff, resources or events spaces.

Special Events Coordinator

DICE Productions
Newport Beach
1996 - 2021
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Maintained accurate records of sales, labor and other costs.
  • Maintained impressive Number% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions.
  • Planned and executed promotions and special events in close collaboration with management.
  • Supervised food presentation and plating to enhance visual appeal.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Set and oversaw weekly and special event menu plans.

Assistant Venue Manager

Purple Victory Productions
Las Vegas, NV
2021 - 2021

Education

Business Economics

Monmouth University
West Long Branch, NJ
04.1992

Skills

  • Onsite Execution
  • Program Scheduling
  • Creative Problem Solving
  • Volunteer Coordination
  • Entertainment Booking
  • Transportation Coordination
  • Post-Event Analysis
  • Team Leadership
  • Client Relations
  • Logistics Coordination
  • Public Relations
  • Social Media Promotion
  • Project Management
  • Guest Management
  • Sponsorship Acquisition
  • Food and Beverage Management
  • Event Planning
  • Marketing Strategy
  • Special Events Planning
  • Catering Coordination
  • Social Media Management
  • Wedding Trends Proficiency
  • Event Sales
  • Event Billing
  • Sales Expertise
  • Contract Negotiation Skills
  • Crisis Management
  • Event Setup and Breakdown
  • Client Relationship Development
  • Social Media Marketing
  • Guest Relations
  • Corporate Events Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Venue Manager

Purple Victory Productions
2021 - 2021

Assistant Restaurant Operations Manager

Posch Restaurant & Lounge
12.2018 - 12.2022

Special Events Coordinator

DICE Productions
1996 - 2021

Business Economics

Monmouth University

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Delila Ariola