Delilah Miller
phlebotomist
San Augustine,tx
Summary
Competent Phlebotomist with almost 20 years of experience working in high-volume, fast-paced hospital settings and doctors offices. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Care-focused and attention to details.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Clinical Pathology Laboratories, Inc.
05.2022 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
Medical Assistant
The Heart Institute Of East Texas
04.2021 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Laboratory Assistant
Christus Health
11.2016 - 01.2021
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Obtained samples for testing following standard protocols.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Implemented lab procedures to prevent errors and protect staff.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Oversaw items in inventory and reordered before supplies diminished.
Education
Bachelor of Arts - Business Administration
Southern New Hampshire University
Hooksett, NH02.2026
Certification - Phlebotomy
Panola College
Carthage, TX05.2005
High School Diploma -
West Sabine ISD
Pineland, TX05.2004
Skills
- Venipuncture
- Specimen Preparation
- Medical Testing
- Data Entry
- Paperwork Processing
- Infection Control
- Patient Confidentiality
- Patient Care
- Quality Control Guidelines
- Sample and Specimen Collection
- Recording Data
- Patient Support
- Quality Control
- Specimen Labeling Procedures
- Health Education
- HIPAA
- Blood collection techniques
- Blood culture collection
- Proper labeling
- Record keeping
- Specimen handling
- Sample storage
- Patient preparation
- Butterfly needle technique
- Communication abilities
- Capillary puncture
- Professional demeanor
- Order of draw
- Empathy and compassion
- Skin puncture
- Venipuncture expertise
- Time management
- HIPAA compliance
- Pediatric phlebotomy
- Syringe method
- Geriatric phlebotomy
- Attention to detail
- Customer Service
- Appointment Scheduling
- Glucose Screening
- Butterfly Venipuncture
- Sample Collection
- Patient Monitoring
- Specimen Collection
- Certified in CPR/AED
- Supply Requisition and Inventory
- Mentoring and Coaching
- Heartsaver First Aid CPR AED
- Finger Stick Method
- Decision-Making
Timeline
Phlebotomist
Clinical Pathology Laboratories, Inc.
05.2022 - Current
Medical Assistant
The Heart Institute Of East Texas
04.2021 - 05.2022
Laboratory Assistant
Christus Health
11.2016 - 01.2021
Bachelor of Arts - Business Administration
Southern New Hampshire University
Certification - Phlebotomy
Panola College
High School Diploma -
West Sabine ISD