Delilah Quinones
El Paso
Summary
Dynamic sales professional with a strong work ethic and exceptional customer service skills, previously at Fortitude Firm. Consistently exceeded sales targets through strategic selling techniques and effective relationship-building. Proficient in performance tracking and adept at adapting to client needs, ensuring tailored solutions that drive results.
Overview
2
2
years of professional experience
Work History
Phone Sales Representative
Fortitude Firm
New York, NY
03.2024 - 07.2025
- Managed customer inquiries, providing accurate information and resolving issues promptly.
- Collaborated with team members to refine sales scripts, enhancing overall communication strategies.
- Achieved monthly sales targets through focused prospecting and relationship-building efforts.
- Adapted quickly to changing market conditions and client needs, ensuring relevant solutions were offered consistently.
- Trained new representatives on effective sales techniques and best practices within the team environment.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
Server
Olive Garden
Brooklyn, NY
08.2025 - 01.2026
- Delivered exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Brooklyn Community Arts And Media High School
Brooklyn, NYSkills
- Strong work ethic
- Exceptional customer service
- Computer skills
- Goal oriented
- Performance tracking
- Client service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 3 - 5 staff members.
- Set a new company record for the highest single-day sales performance in New York City
Timeline
Server
Olive Garden
08.2025 - 01.2026
Phone Sales Representative
Fortitude Firm
03.2024 - 07.2025
High School Diploma -
Brooklyn Community Arts And Media High School