Delilah Rivera
The Bronx,NY
Summary
Recent St. John's University graduate with a bachelor's degree in Criminal Justice and Forensic Psychology. Experience in administrative support, client services, document coordination, scheduling, and professional communications. Has the ability to maintain organized records, manage sensitive information, coordinate across multiple parties, and meet deadlines in fast-paced environments. Seeking an entry-level legal, government, or administrative role.
Overview
4
4
years of professional experience
Work History
Real Estate Assistant
Independant
The Bronx, New York
02.2023 - Current
- Coordinated client communications, appointments, follow-ups, and transaction-related administrative tasks.
- Prepared and organized property information, applications, client documents, and supporting records while tracking outstanding items and deadlines.
- Communicated with clients and real estate professionals to obtain information, coordinate next steps, and support timely transaction progress.
- Maintained organized records and handled client information with accuracy, discretion, and attention to detail.
Concierge
Elite Aesthetics
New York, New York
05.2026 - 09.2026
- Managed client scheduling, check-in/check-out, payments, and daily front-desk operations, ensuring a seamless experience in a fast-paced professional setting.
- Responded to phone and email inquiries, coordinated appointments, and maintained accurate client information with professionalism and discretion.
- Supported high-value service sales by identifying client needs and clearly explaining service packages, contributing to increased client engagement.
Front Desk Receptionist
Heyday
New York, New York
02.2024 - 05.2026
- Coordinated high-volume appointments, check-ins, payments, and client communications to enhance client experience in skincare environment.
- Managed appointment adjustments to ensure client satisfaction and client concerns while balancing multiple administrative priorities and supporting smooth daily operations
Education
Bachelor of Science - Criminal Justice/Forensic Psychology
St. John's University
Jamaica, NY05-2026
Skills
- Transaction coordination
- Document management
- Calendar management
- Email communication
- Confidential Information Handling
- Follow-up management Deadline management
- Client relations
- Confidential Information Handling
Timeline
Concierge
Elite Aesthetics
05.2026 - 09.2026
Front Desk Receptionist
Heyday
02.2024 - 05.2026
Real Estate Assistant
Independant
02.2023 - Current
Bachelor of Science - Criminal Justice/Forensic Psychology
St. John's University