Delilah Sunshine
Campbell,CA
Summary
Experienced Stylist with twenty plus years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use scissors,clippers and razor tools and a variety of products to achieve desired outcomes.
Overview
7
7
years of professional experience
Work History
Hairstylist
Self Employed
03.2018 - 06.2023
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Offered professional cuts, color services and extensions to salon customers.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Hairstylist
Supercuts
01.2016 - 01.2018
- Processed payments, entering sales in register for prompt customer service.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Resolved guest complaints about service or style.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Counted and documented opening and closing cash amounts daily.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Maintained regular client list and successfully handled walk-in customers.
Education
No Degree - Human Services
Cabrillo College
Aptos, CACosmetology Liscense -
Wayne's Beauty College
Santa Cruz, CA09.1996
High School Diploma -
Loma Prieta High School
Santa Cruz, CA06.1996
Skills
- Appointment Scheduling
- Product Knowledge
- Clear Communication
- Men and women haircuts
- [State] Licensed Cosmetologist
- Decision-Making
- Thermal styling
- Relationship Building
- Waxing services
- Clipper and Trimmer Operation
- Client consultation
- Color principles
Timeline
Hairstylist
Self Employed
03.2018 - 06.2023
Hairstylist
Supercuts
01.2016 - 01.2018
No Degree - Human Services
Cabrillo College
Cosmetology Liscense -
Wayne's Beauty College
High School Diploma -
Loma Prieta High School