DELILLAH JERGER

Answered telephone calls to offer office information, answer questions and direct calls to staff.

• Received, recorded and addressed incoming and outgoing communication via telephone and email.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Carried out front office duties utilizing data entry skills in framework of medical database.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Obtained payments from patients and scanned identification and insurance cards.
• Answered phone calls and messages for medical facility, scheduling appointments and handling patient inquiries.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Managed office bookkeeping with insurance billing and patient payments.
• Accomplished multiple tasks within established timeframes.