Delisciya Hayes
Chicago,IL
Summary
Committed to a career in the criminal justice field, I am also open to exploring opportunities in other industries as I continue my education. My previous roles have sharpened essential skills including time management, collaboration, critical thinking, and cultivating a strong work ethic. These abilities have enabled me to excel and make valuable contributions in diverse roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chicago Police Recruit
Chicago
10.2023 - 04.2024
- Actively pursues suspected law violators using search and containment methods
- Processed suspected law violators using arrest and booking procedures
- Enforces state and municipal traffic laws using arrest procedures and citation procedures
- Learning different tactics, community policing, interpreting the law, communication skills, strategies, professionalism, and how to use various law enforcement technologies
- Received qualifications to operate Firearm and gained plenty of knowledge and skills for usage.
Substitute Teacher
Rose Educators
2726 Barney Ct, Mchenry, IL
04.2022 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Youth Specialist
Montgomery County Juvenile Court
380 W 2nd Street Dayton Ohio 45422
08.2022 - 10.2022
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Collaborated with other social service agencies to refer youths for additional support services as needed, ensuring holistic care for each individual''s needs.
- Utilized effective conflict resolution techniques to address behavioral issues and promote a safe and inclusive atmosphere.
STNA (State Tested Nursing Assistant)
Bethany Lutheran Village
Dayton, OH
05.2020 - 09.2020
- Performing check in changes happening with transfers making beds feeding bathing clothing and helping my residence with activities.
Security Officer
U.S Security Associates, Inc
Tipp City, OH
11.2017 - 06.2019
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
- Controls traffic by directing drivers
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
- Maintains environment by monitoring and setting building and equipment controls
- Maintains organization's stability and reputation by complying with legal requirements
- Working with high level of responsibilities
- Greet customers and truck drivers as they report to their assignments.
Crew Member
McDonalds
Jackson, TN
06.2016 - 11.2016
- Greet customers as they arrive at the counter or the drive-through window and ask them what they would like to order
- Take orders for food and beverage items and verify orders before punching them into the system
- Provide customers with information on add-ons and upsize availability in a bid to upsell food items
- Provide customers with order time and payment information and process cash and credit card transactions
- Tender change and receipts to customers and guide customers about where and when to pick up their orders
- Tally cash drawers at the end of each shift and ensure that any discrepancies are promptly seen to and resolved.
Customer Service Agent
Allstate Insurance 87th Damen
Chicago, IL
06.2014 - 09.2014
- Providing customer service to many insurance providers including answering phones
- Working as an Office Assistant with helping with delegating tasks.
Volunteer
Kelo Center
08.2011 - 01.2012
- Provide information about community services and resources available for youth
- Conduct and evaluate programs for young people, such as employment and training, education, self-development, etc
- Assist in developing policy affecting young people with being a student assistant
- Act as an advocate for youth who have a grievance with government departments or other organization.
Education
Master Of Public Administration -
South University
Savannah, GABachelor's Degree - Science of Criminal Justice
South University_Savannah Online
Savannah, GA05.2024
Diploma -
South Shore International College Prep High School
1955 E 75th Street Chicago IL 6064906.2015
Skills
- Security/Survillance
- Customer Service/Team Work
- Loss Prevention
- Typing/Writing Skills
- Microsoft Word(Excel, Spreadsheets etc)
- De-escalation skills
- Time Management
Certification
- Entrepreneurship Certificate
- First Aid Certification
- CPR Certification
Timeline
Chicago Police Recruit
10.2023 - 04.2024
Youth Specialist
Montgomery County Juvenile Court
08.2022 - 10.2022
Substitute Teacher
Rose Educators
04.2022 - 05.2023
STNA (State Tested Nursing Assistant)
Bethany Lutheran Village
05.2020 - 09.2020
Security Officer
U.S Security Associates, Inc
11.2017 - 06.2019
Crew Member
McDonalds
06.2016 - 11.2016
Customer Service Agent
Allstate Insurance 87th Damen
06.2014 - 09.2014
Volunteer
Kelo Center
08.2011 - 01.2012
Master Of Public Administration -
South University
Bachelor's Degree - Science of Criminal Justice
South University_Savannah Online
Diploma -
South Shore International College Prep High School