Delize Victor-Atkinson
Decatur,GA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
13
13
years of professional experience
Work History
Educational Paraprofessional
Dekalb County School System
03.2016 - Current
- Enhanced student comprehension by implementing differentiated instruction strategies tailored to individual learning needs.
- Boosted collaboration among students by establishing a positive and inclusive classroom environment.
- Improved communication with parents and guardians through regular progress updates, resulting in increased parental involvement.
- Assisted teachers in creating engaging lesson plans that catered to various learning styles and abilities.
- Provided one-on-one support to struggling students, leading to significant improvements in their academic performance.
Associate
Amazon
11.2017 - 04.2026
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
POS Associate
Kohls Department Store
10.2014 - 03.2016
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized work environment for optimal efficiency and professionalism.
- Assisted customers with product selection by providing knowledgeable recommendations based on their needs.
- Trained new POS associates, ensuring they fully understood company policies and procedures.
Customer Service Representative
Walmart
09.2013 - 08.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Arts - Health Administration W/ Concentration in HIM
Southern New Hampshire University
Hooksett, NH12.2025
Skills
- Strong computer skills
- Detail-oriented approach
- Payment Processing
- Customer Service
- Data Entry
- Clerical Support
- Documentation
- Schedule Management
Timeline
Associate
Amazon
11.2017 - 04.2026
Educational Paraprofessional
Dekalb County School System
03.2016 - Current
POS Associate
Kohls Department Store
10.2014 - 03.2016
Customer Service Representative
Walmart
09.2013 - 08.2015
Bachelor of Arts - Health Administration W/ Concentration in HIM
Southern New Hampshire University
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