Summary
Overview
Work History
Education
Skills
Timeline
Generic

Della Armstrong

Lubbock,TX

Summary

Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Food Cart Person and Cafe Cashier

UMC Hospital
09.2019 - 11.2023
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cafe operations for improved efficiency with accurate cash handling and end-of-shift reconciliation.
  • Promoted a welcoming atmosphere by engaging in friendly interactions with customers and promptly addressing concerns.
  • Boosted sales through upselling promotional items and suggesting complementary products to customers.

IHOP

IHOP LLC
07.2002 - 10.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Foundry Relief

Cooper Industries
09.2003 - 05.2019
  • Improved foundry processes by implementing advanced engineering techniques and innovative solutions.
  • Optimized production efficiency with regular equipment maintenance, process audits, and quality control measures.
  • Developed custom foundry tooling and equipment for enhanced product quality and throughput.
  • Collaborated with cross-functional teams to achieve project deadlines and exceed client expectations.
  • Conducted training sessions on foundry best practices, safety protocols, and new technology applications for team members.
  • Troubleshot equipment malfunctions to minimize disruptions to daily production schedules and maintain output targets.
  • Introduced energy-saving initiatives in the foundry facility, resulting in a reduction of overall operational costs without compromising performance levels.
  • Conducted regular safety audits to ensure compliance with industry regulations and maintain a safe working environment for all team members.
  • Verified construction documentation to meet client requirements and vision.
  • Designed and implemented quality control processes to facilitate customer satisfaction.

Education

General Studies

Wayland Baptist University
Plainview, TX

High School Diploma -

Tatum High School
Tatum, NM
05.1974

Skills

  • Reliability and Punctuality
  • Attention to Detail
  • Professionalism and Etiquette
  • Excellent Customer Service
  • Flexible Schedule

Timeline

Food Cart Person and Cafe Cashier

UMC Hospital
09.2019 - 11.2023

Foundry Relief

Cooper Industries
09.2003 - 05.2019

IHOP

IHOP LLC
07.2002 - 10.2019

General Studies

Wayland Baptist University

High School Diploma -

Tatum High School
Della Armstrong