Tiffany Robertson
Brookings,South Dakota
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible beverage cart attendant committed to being friendly with all guests and efficiently coordinating all services. In-depth knowledge of golf, cart maintenance and facility rules. Proficient in modern tech. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Golf Course Food and Beverage Cart Associate
Jackpot Junction Casino Hotel
07.2022 - Current
- Stock cart with product according to par list.
- Drive cart to assigned areas.
- Sell food and beverages.
- Accurately make change.
- Utilize suggestive selling techniques.
- Follow all policies and procedures pertaining to responsible liquor service.
- Log in unsold items back in inventory.
- Perform other duties and responsibilities as assigned.
- Ensured store safety by promptly addressing any spills or hazards in the cart storage areas.
- Demonstrated strong work ethic by completing assigned tasks quickly and effectively during busy periods.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Server
Buffalo Wild Wings
09.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
CNA in Training
Franklin Restorative Care Center
03.2022 - 09.2022
- Demonstrated professionalism through adherence to ethical guidelines, maintaining strict confidentiality concerning all sensitive patient information.
- Utilized time management strategies effectively prioritizing tasks, ensuring prompt completion of all responsibilities during each shift.
- Assisted nurses with patient assessments, accurately documenting vital signs and health observations.
- Developed strong rapport with patients and families, addressing concerns and offering emotional support when needed.
- Maintained a clean and organized environment for patients, performing regular housekeeping tasks to ensure hygiene standards were met.
- Facilitated mealtime assistance for patients requiring help with feeding or dietary restrictions while ensuring that nutritional needs were met.
Hotel Housekeeper
Jackpot Junction Casino Hotel
07.2019 - 09.2020
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
Education
Bachelor of Science - Early Elementary Education
South Dakota State University
Brookings, SD12.2026
High School Diploma -
Cedar Mountain Middle School/Highschool
Morgan, MN 05.2022
Skills
- Strong Work Ethic
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Time Management
- Punctual and Dependable
Timeline
Server
Buffalo Wild Wings
09.2022 - 05.2023
Golf Course Food and Beverage Cart Associate
Jackpot Junction Casino Hotel
07.2022 - Current
CNA in Training
Franklin Restorative Care Center
03.2022 - 09.2022
Hotel Housekeeper
Jackpot Junction Casino Hotel
07.2019 - 09.2020
Bachelor of Science - Early Elementary Education
South Dakota State University
High School Diploma -
Cedar Mountain Middle School/Highschool
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