Della Dickson
Durango,Colorado
Summary
Results-driven Retail Sales Associate with expertise in account management and customer relationship management. Leverages strong problem-solving skills to enhance customer experiences and meet sales targets through effective product knowledge and rapport development. Results-driven sales associate with expertise in customer relationship management and product knowledge. Proven ability to enhance client satisfaction and exceed sales goals.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Urban Market
Durango, CO
06.2025 - Current
- Assisting customers with product selection, enhancing overall shopping experience.
- Collaborating with team members to achieve daily sales goals and enhance store performance.
- Answer customer questions and provide detailed product information, ensuring informed purchasing decisions.
- Offer suggestions for additional items that may be of interest to customers.
Account Executive | Escrow Officer
Fidelity National Title Insurance Company
Mishawaka, Indiana
11.2020 - 10.2024
- Managed client accounts and maintained strong relationships with key stakeholders.
- Assisted clients in understanding title insurance policies and coverage options.
- Reviewed contracts and legal documents for compliance with regulations and company policies.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Attended networking events to build relationships with potential customers.
Entrepreneur | Licensed Medical Aesthetician
DellaWear
South Bend, Indiana
04.2016 - 03.2020
- Executed micro-needling, chemical peels, and facials to improve client skin health and satisfaction.
- Trained practitioners at all levels on Collagen PIN techniques and skin care protocols, ensuring consistent application and service quality.
- Collaborated in developing and private labeling a skin care line with Induction Therapies, enhancing product offerings.
Education
Licensed Aesthetician
Vogue Beauty College
Mishawaka, IN04-2015
Associate of Arts - Art And Design
Virginia Marti College
Lakewood, OH06-1988
Skills
- Sales techniques
- Sales strategy
- Product knowledge
- Customer relationship management
- Customer service
- Problem solving
- Rapport development
Timeline
Retail Sales Associate
Urban Market
06.2025 - Current
Account Executive | Escrow Officer
Fidelity National Title Insurance Company
11.2020 - 10.2024
Entrepreneur | Licensed Medical Aesthetician
DellaWear
04.2016 - 03.2020
Licensed Aesthetician
Vogue Beauty College
Associate of Arts - Art And Design
Virginia Marti College