Della Carter
ZUM Bus Company
New Orleans,LA
11
years of professional experience
Dedicated and safety-focused professional with a clean driving record and extensive experience as a School Bus Driver at ZUM Bus Company. Proven ability to communicate effectively and enforce safety regulations, ensuring a positive environment for students. Skilled in pre-trip inspections and adept at adapting routes to maintain on-time service.
Work History
School Bus Driver
3 Months- Operated school bus safely, following route schedules and traffic regulations.
- Conducted pre-trip and post-trip inspections to verify vehicle readiness and passenger safety.
- Assisted students during boarding and unloading, maintaining orderly curbside procedures.
- Communicated route changes and delays with dispatch to support on-time service.
- Monitored student behavior and enforced safety rules during daily transportation routes.
- Responded calmly to weather, traffic, and emergency situations while protecting passengers.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
Tour Bus Operator
4 Months- Operated sightseeing bus along designated routes, maintaining safe, timely service for passengers.
- Assisted riders with boarding, seating, and accessibility needs while delivering courteous customer service.
- Monitored vehicle condition before departures, reporting safety issues and maintenance concerns promptly.
- Followed traffic laws, route instructions, and dispatcher guidance to support reliable tour operations.
- Communicated clear stop information and tour details to help passengers navigate attractions confidently.
- Managed passenger questions and service requests professionally during busy tour schedules.
- Maintained clean, orderly bus interior to support comfortable guest experience.
- Adapted quickly to route changes, traffic delays, and operational updates while preserving schedule consistency.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Airport Shuttle Driver
4 Months- Operated shuttle routes safely, following airport traffic patterns and passenger pickup procedures.
- Assisted passengers with baggage loading, unloading, and courteous boarding support.
- Inspected vehicle condition before shifts, reporting maintenance concerns promptly.
- Maintained accurate route awareness and timely airport pickup and drop-off schedules.
- Followed company safety standards, defensive driving practices, and airport access requirements.
- Adapted quickly to changing flight schedules, traffic conditions, and dispatch updates.
- Reduced wait times for passengers by consistently adhering to established schedules and route plans.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional knowledge.
- Fostered a welcoming environment within the shuttle, engaging passengers in conversation when appropriate and respecting their privacy when desired.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
- Provided excellent service under challenging weather conditions, ensuring passengers reached their destination safely and comfortably.
- Managed emergencies effectively during potentially stressful situations like vehicle breakdowns or medical incidents among passengers while maintaining professionalism throughout these events.
- Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
Transit Bus Operator
8 Months- Operated transit bus along assigned routes while maintaining safe, courteous service.
- Followed scheduled stops, detours, and dispatch instructions to support on-time service.
- Assisted passengers with boarding, seating, and accessibility needs in compliance with ADA requirements.
- Collected fares and issued transfers while answering routine rider questions.
- Inspected bus condition before service and reported mechanical or safety concerns promptly.
- Communicated with dispatch regarding route changes, delays, and passenger incidents.
- Applied defensive driving practices to navigate traffic, weather, and congested road conditions.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
School Bus Driver
3 Years 10 Months- Secured mobility devices and seat restraints according to transportation safety requirements.
- Completed accurate incident and route documentation for operational review and compliance.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Transported passengers safely along prescribed routes according to tight schedules.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Responded calmly to weather, traffic, and emergency situations while protecting passengers.
- Monitored student behavior and enforced safety rules during daily transportation routes.
- Communicated route changes and delays with dispatch to support on-time service.
- Conducted pre-trip and post-trip inspections to verify vehicle readiness and passenger safety.
Taxi Driver
11 Months- Transported passengers safely to destinations while following traffic laws and company service standards.
- Inspected vehicle before shifts, checking fuel, tires, lights, and cabin cleanliness.
- Navigated efficient routes using GPS and local road knowledge to reduce delays.
- Assisted passengers with luggage, mobility needs, and courteous door-to-door service.
- Resolved passenger concerns professionally while preserving calm, safe driving conditions.
- Supported vehicle readiness through routine cleaning, refueling, and reporting maintenance needs.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Developed strong relationships with repeat clientele through consistent quality service.
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
Bus Driver/Head Cook
3 Months- Operated passenger bus safely, maintaining punctual route adherence and courteous service.
- Completed pre-trip and post-trip inspections to verify vehicle readiness and compliance.
- Monitored rider behavior and enforced safety rules throughout daily transportation assignments.
- Communicated route updates and service concerns clearly with transportation staff and program leaders.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Received excellent customer reviews for friendly, punctual transport services.
Truck Operator
7 Months- Operated truck equipment safely, following DOT regulations, route plans, and delivery schedules.
- Performed pre-trip and post-trip inspections to identify maintenance issues and ensure road readiness.
- Secured cargo properly to prevent shifting, damage, and compliance violations during transit.
- Maintained accurate logs, delivery records, and vehicle documentation for dispatch and audit requirements.
- Communicated with dispatch to adjust routes, report delays, and resolve delivery concerns efficiently.
- Monitored vehicle performance and reported mechanical concerns to reduce downtime and service interruptions.
- Utilized GPS technology effectively for accurate navigation and real-time updates on traffic patterns, ensuring smooth transport operations.
- Reduced fuel consumption with careful route planning and efficient driving techniques, benefiting the company''s bottom line.
- Enhanced delivery efficiency by planning and executing optimal routes for daily truck operations.
- Managed paperwork efficiently by submitting proof of delivery documents promptly upon completion of each job assignment.
- Implemented a system for tracking vehicle maintenance needs, ensuring trucks remained in peak operating condition at all times.
- Completed accurate logs of hours driven, mileage, and expenses to maintain compliance with industry regulations.
- Ensured timely deliveries by closely monitoring schedules and promptly addressing any delays or issues.
- Consistently met or exceeded performance goals set by management regarding delivery times and customer satisfaction ratings.
- Developed strong relationships with customers by providing exceptional service during pick-ups and deliveries.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected load security and checked for damages.
Education
No Degree - Nurse Assistant Training
High School Diploma - Diploma
Skills
Dependable and reliable
Effective communication skills
Safety-focused
Safe driving practices
DOT regulations
Pre-trip inspections
License endorsements
Bus evacuation drills
Adaptable routes
Post-trip inspections
Student supervision
Safe driver training
Traffic laws adherence
Fuel efficiency
Equipment monitoring
Student chaperoning
Clean DMV record
Traffic law compliance
Bus route planning
School district compliance
Air brake certification
Great attitude
Commercial drivers license CDL
Problem-solving
Time management
Dependable and responsible
Clean driving record
Valid Driver's license
Attention to detail
Dispatcher communication
Special needs passengers
Accident reports
Federal and state driving regulations
Student interaction
Defensive driving practices
Timeline
School Bus Driver
ZUM Bus Company
08.2023 - 11.2023Read More
Tour Bus Operator
City Sightseeing New Orleans
12.2022 - 04.2023Read More
Airport Shuttle Driver
S P Plus Corporation
02.2022 - 06.2022Read More
Transit Bus Operator
RTA Bus Company
02.2020 - 10.2020Read More
Taxi Driver
Professional Transportation
11.2015 - 10.2016Read More
School Bus Driver
Kids First Transportation
10.2015 - 08.2019Read More
Bus Driver/Head Cook
Urban Impact Ministries
06.2014 - 09.2014Read More
Truck Operator
Acme Truck Line
03.2013 - 10.2013Read More
American College
No Degree from Nurse Assistant Training
Read More
Urban League Street Academy
High School Diploma from Diploma
Read More