Summary
Overview
Work History
Education
Skills
Timeline
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Dellano Kelly

Riverdale Park,MD

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Student Office Assistant Volunteer

Clara's Care Services
12.2022 - 07.2023
  • Enhanced office efficiency by organizing and maintaining files.
  • Assisted with scheduling appointments for clients and staff, resulting in improved time management.
  • Provided exceptional customer service to clients, customers and staff by promptly addressing inquiries and concerns.
  • Contributed to a positive office environment by performing general administrative tasks such as answering phones, filing, and data entry.
  • Handled confidential information with discretion while assisting in updating student records.

Intern

Kelly's Classic
06.2021 - 06.2022
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Education

High School Diploma -

Northwestern High School
Hyattsville, MD
06.2025

High School Diploma -

William Nibb High School
Trelawny, Jamaica
07.2024

Skills

  • Inventory management
  • Effective communication
  • Interpersonal skills
  • Organizational skills
  • Event planning
  • Adaptability
  • Project management
  • Multitasking capabilities
  • Time management
  • Social media management
  • Telephone etiquette
  • Customer service
  • Meeting coordination
  • Attention to detail
  • Scheduling appointments

Timeline

Student Office Assistant Volunteer

Clara's Care Services
12.2022 - 07.2023

Intern

Kelly's Classic
06.2021 - 06.2022

High School Diploma -

Northwestern High School

High School Diploma -

William Nibb High School

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Dellano Kelly