Dellany Daniels
Bonifay,FL
Summary
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities.
Overview
4
4
years of professional experience
Work History
Lash Technician
Self-employed
05.2023 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Stayed current on latest and diverse types of last extensions and different application processes.
Waitress Supervisor
The Holiday Restaurant
04.2020 - 11.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Cosmetology
Florida Panhandle Technical College
Chipley, FL05.2024
High School Diploma -
Holmes County High School
Bonifay, FL05.2023
Skills
- Makeup and Lashes
- Volume Lash Technique
- Eyelash Extension Removal
- Time Management Abilities
- Customer Service Excellence
- Teamwork and Collaboration
- Product Knowledge Mastery
- Allergy Prevention Techniques
- Upselling Techniques
- Social Media Marketing
- Hygiene and Sanitation
- Appointment Scheduling
Timeline
Lash Technician
Self-employed
05.2023 - Current
Waitress Supervisor
The Holiday Restaurant
04.2020 - 11.2023
Cosmetology
Florida Panhandle Technical College
High School Diploma -
Holmes County High School