Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Fine Leather Hand Bag Design
Timeline
Generic

Dellzell (Del) Sammon-Barth

West Palm Beach,FL

Summary

Accomplished Aviation Professional offering years of experience in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Real Estate Sales/Property Manager

Keller Williams
03.2006 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Communicated effectively with owners, residents, and on-site associates.

Flight Engineer/Pilot

ExpressNet Airlines
01.2001 - 04.2006
  • Performed aircraft weight and balance, fuel onboard and performance charts to reduce safety risks.
  • Conducted inspections of aircraft and associated systems by analyzing and correcting systems.
  • Performed pre-flight inspections to prepare for flight.
  • Monitored control panel to verify aircraft performance, and regulated engine speed according to instructions of pilot.
  • Verified passenger and cargo distribution and amount of fuel to meet weight and balance specifications.
  • Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
  • Executed emergency procedures to maintain passenger and cargo safety during unexpected circumstances.

Airline Ticket Agent

Florida Express Airlines
  • Sold, printed and issued tickets to guests.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Input customer reservations, payment sources, and contact details into Sabre system.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Prepared customer invoices, accepted payments, and processed refund and cancellation requests.

Customer Service Representative

Daytona Beach Jet Center
    • Operated in dynamic, high volume environments to provide skilled assistance to Nascar Race Teams.
    • Ensured clients received outstanding service not only to maintain but to extend relationships for future business opportunities.
    • Coordinated with so-workers and managers to resolve difficult and high level customer issues.
    • Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Arts - Aviation Management

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL

Associate of Arts - Aviation Business Administration

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL

Skills

  • Emergency Procedures Knowledge
  • Safety Procedures
  • Complex Problem-Solving
  • Crew Resource Management
  • Aircraft Operations Support
  • Crew Coordination
  • Emergency Care
  • Aircraft Safety Checks
  • Emergency Situations Management
  • Passenger Care
  • Safe Environment Planning
  • Conflict Mediation
  • Critical Thinking
  • Safety Demonstrations
  • Airline Operations

Accomplishments

    Performed as a stunt pilot in a television series, CSI Miami.

    Stunt double for a famous singer in a music video.


Certification

CPR

Received Crew Member Emergency Training

Received Water Emergency Training

Received Fire and Fire Extinguisher Training

Licensed Real Estate Sales Associate

Commercial SEL-MEL Pilot License

Flight Engineer License

Fine Leather Hand Bag Design

Currently learning to design

Timeline

Real Estate Sales/Property Manager

Keller Williams
03.2006 - Current

Flight Engineer/Pilot

ExpressNet Airlines
01.2001 - 04.2006

Airline Ticket Agent

Florida Express Airlines

Customer Service Representative

Daytona Beach Jet Center

Bachelor of Arts - Aviation Management

Embry-Riddle Aeronautical University - Daytona Beach

Associate of Arts - Aviation Business Administration

Embry-Riddle Aeronautical University - Daytona Beach

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Dellzell (Del) Sammon-Barth