Project coordination and PMO support specialist with strong planning, reporting, and process documentation capabilities. Brings structure to fast-moving work through milestone tracking, issue escalation, training materials, and clear communication with leadership, customers, and internal teams.
Overview
26
26
years of professional experience
Work History
Senior Project Coordinator
Granite Telecommunications, LLC
Murfreesboro, TN
12.2021 - 10.2026
Established project goals, timelines, roadmaps, and milestones; monitored progress and coordinated corrective actions for issues and dependencies to ensure project alignment.
Supported delivery of projects with national and international reach by working with technical, operational, and administrative teams.
Served as main customer contact, led recurring project reviews, and shared schedule, cost, technical performance, risk, and next-step updates.
Monitored scope, budgets, risks, issues, and service-level expectations; escalated concerns and collaborated with stakeholders on resolutions to maintain project integrity.
Delivered project status updates and PMO reports for leadership and stakeholders; ensured accurate project documentation and facilitated change management practices.
Created system and process documentation plus training videos to help team members understand workflows and complete procedures consistently.
Supported active workload of 70–110 projects across varied scope while balancing deadlines, customer needs, and project priorities.
Project Delivery Coordinator
Deloitte Consulting
Nashville, TN
01.2019 - 03.2020
Coordinated weekly Jira updates, project status reporting, and risk-and-issue meeting inputs to enhance delivery oversight.
Reviewed testing materials in Jama, ensuring accuracy and completeness of process documentation to facilitate project quality.
Supported project onboarding and offboarding, access requests, and meeting preparation to streamline communications for employees and contractors.
Solution Onsite Engineer / Office Manager
Deloitte
Chicago, Illinois
08.2014 - 12.2018
Coordinated employee onboarding, workspace transitions, equipment setup, and system-access activities to streamline new hire integration.
Managed facilities requests, coordinated vendors, facilitated internal communications, and organized logistics for onsite meetings and office operations to enhance operational efficiency.
Provided guidance to users on Deloitte systems, tools, and access processes to improve user experience and system navigation.
Coordinated logistics for office relocations, minimizing disruption to staff and maintaining operational continuity, onboarding and offboarding, equipment logistics, and operational support for project teams.
Organized conference rooms, virtual meetings, and catering for client events, enhancing client engagement.
Handled email inquiries and routed requests across Deloitte assignment groups, streamlining communication.
Administrative Assistant
Alzheimer’s Association
Chicago, IL
01.2008 - 01.2012
Managed director’s complex calendar and domestic, international travel arrangements.
Compiled travel documentation and organized travel folder for easy access to key information while traveling.
Compiled and categorized travel documentation for efficient access during trips. and maintained a folder of essential information for easy access during travel.
Prepared and reviewed expense reports, identified discrepancies, resolved issues, and maintained compliance with internal guidelines.
Updated and formatted PowerPoint presentations with charts, pictures, objects, and animations while maintaining company guidelines.
Refined and formatted PowerPoint presentations with charts, pictures, objects, and animations in line with company standards.
Partnered with department event planner to coordinate logistics and enhance the effectiveness of internal and external meetings.
Collaborated with department event planner to deliver successful internal and external meetings.
Managed monthly webinars for domestic and international participants, recorded minutes, and prepared meeting reports to ensure clarity and follow-up.
Senior Administrator to the President
Thomson-West
Chicago, IL
01.2005 - 01.2007
Managed president's complex calendar and arranged travel plans.
Improved executive productivity by building and maintaining travel itinerary binder with key information for access while away from base.
Scheduled onsite and offsite executive meetings with internal and external personnel.
Maintained detailed schedules and handled logistics so team meetings ran smoothly.
Facilitated efficient office operations through effective administrative and leadership skills.
Developed engaging PowerPoint presentations incorporating charts and visuals to enhance communication.
Planned annual meeting with senior management, event planner, and management.
Organized employee appreciation day events within budget using in-house resources to boost team morale.
Reviewed and approved expense reports, identified discrepancies, and addressed compliance issues.
Senior Administrator
Kraft Foods
Northfield, IL
01.2001 - 01.2005
Managed calendars for Marketing Director, Senior Director, and Finance Controller.
Coordinated onsite and offsite training sessions with vendor, delivering training materials to enhance employee knowledge across company.
Maintained and updated department intranet website content to ensure accessibility and relevance of information.
Built and revised PowerPoint presentations with graphs, images, objects, and charts.
Partnered with Executive Assistant to maintain workflow coverage.
Assisted fellow assistants with various projects, fostering collaboration to ensure smooth operations.