Delores Matula

-Transported clients from new born to adults, to visits, appointments, helped them with grocery shopping.

-Supervise Bio-parents with their children that were taken and placed in Foster Care. Writing reports and reporting back to Caseworkers any issues that needed immediate attention by Caseworker, either during a visit or immediately after a visit.

During a visit, I would show parents how to properly hold, feed or change their child if a parent was not properly handling it or was struggling. I would make suggestion, to help make it easier for them.

-Calling Child-line when a child confided in me about what happened when that child lived with their Bio-Parent or Parents. As well as, informing the Caseworker of what the child or adolescent disclosed.

-Scheduling my transports to accommodate as many clients as my schedule would allow. Most days working past my scheduled hours to accommodate Caseworkers. Working weekends when needed to accommodate visits for Caseworkers who were looking for coverage for visits for Bio-parents that can only do weekend visits because of work schedules.

-I assisted Clerical when needed. When I had down time and all my work was caught up. I was responsible for making up binders that were used in the field by Emergency Services. I assisted with keeping up with a number of other small tasks, like other binders that were used in other departments and keeping on hand a small inventory of clothes for children that were placed in care and were taken with nothing, but the clothes they were wearing.

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• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Called and faxed pharmacies to submit prescriptions and refills.
• Collected and documented patient medical information such as blood pressure and weight.
• Obtained client medical history, medication information, symptoms and allergies.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Obtained pre- and post-treatment vital signs and weight.
• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Tested and recorded blood glucose levels.
• Sanitized, restocked and organized exam rooms and medical equipment.

-Typed up ordered and proposals.

-Called customers when their orders were done.

-Worked the front desk and helped customers when they came in regarding a broken windshield. Scheduled them an appointment, called their Insurance Company regarding the damage and cost of replacement.

-Filing

-Answering phones and scheduling appointments for the Owner to go out and look at the job for the customer.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Entered procedure codes and diagnosis codes into medical billing software.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled surgeries for multiple surgeons and booked operating rooms.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Contacted patients regarding unpaid and underpaid accounts to resolve issues.
• Received, recorded and filed medical payments by check, cash and credit card.
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
• Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
• Collaborated with doctor to prepare and set up rooms with adequate supplies and equipment.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Did blood drawing and prepared sample for shipping to lab. Performed Cardiograms, blood pressures and weight checks.

-I worked for Nercy Jafari MD during the day.

-Private Receptionist/Medical Assistant for Dr. Jafari. Scheduled office appointments for patients, OR scheduling, scheduled specialized testing to be done at Hospitals. Did billing for his private practice, both patient and Medical Insurance Companies. Recorded payments from patients and made Bank deposits and filing.

-Managed Medical Center and oversaw the X-ray Department and Lab. Did all the ordering of supplies for the Medical Center. Stocked Visiting Room and Clerical area with supplies. I assisted with any and all medical care needed for any patient on a as needed bases.

-Dr. Jafari's private practice I performed Vascular testing on Carotid and Femoral-Popliteal arteries. I assisted minor surgeries, which included Breast enlargements, vasectomies and small tumor removals. Suturing and suture removal. Weight, blood pressure and glucose finger checks. Charted results and complaint for why patient was at the Medical Center.

-I worked for Anthony Moscato MD in the evening.

-I assisted patients to Visiting Room. Blood pressures, weight, finger stick glucose checks. Charted all results and charted complaint.

-Billing of Insurance Forms and filing.

-Blood drawing and preparing sample for Lab pick-up.

-Stocking Visiting Room with necessary supplies.