Delores Wilson

• Assisted in patient examinations and procedures to ensure smooth clinic operations.
• Improved patient flow by efficiently managing appointment schedules.
• Maintained accurate patient records and documentation to support clinical operations.
• Enhanced patient satisfaction with effective communication and empathy.
• Increased student engagement during class time by employing various teaching strategies tailored to diverse learning styles.
• Identified areas of improvement within the curriculum through careful analysis of student feedback surveys, making adjustments as necessary for optimal learning outcomes.
• Participated in professional development workshops and conferences to stay current with industry trends, continuously refining teaching methods for the benefit of future students.

• Developed curriculum to ensure comprehensive understanding of medical assistant practices.
• Facilitated student engagement by creating interactive learning activities.
• Improved student outcomes with personalized feedback and guidance.
• Created lesson plans to address diverse learning needs of students.
• Enhanced teaching materials for better comprehension and retention.
• Guided students in mastering clinical skills essential for medical assisting.

• Providing leadership to other medical assistants
• Acting as a resource for non-licensed staff
• Acting as a liaison between management and staff
• Assisting with patient education and compliance
• Streamlining patient record-keeping processes
• Improving patient intake processes

• Keeping managers apprised of early personnel issues