DELORES TAYLOR WILSON
Joliet,IL
Summary
Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Responsible School Bus Driver operates school bus and other vehicles to transport students to and from designated locations. Conducts safe and orderly loading and unloading of students at specified stops. Communicates bus rules, safety and behavior requirements and addresses improper behavior using appropriate interpersonal skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Foster Care Provider
DCFS
Joliet, IL
06.2013 - Current
- Provided foster care services to children in need of a safe and nurturing environment.
- Developed individualized treatment plans for each child based on their needs and goals.
- Created daily schedules that incorporated educational, recreational, and therapeutic activities.
- Monitored the physical and mental health of children in the foster care system.
- Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
- Maintained accurate records of progress made by each child in the foster care system.
- Conducted home visits to ensure safety and well-being of all involved parties.
- Collaborated with family members to provide stability for the child within their home environment.
- Organized social events for children to interact with one another outside of the home setting.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Responded promptly to emergency situations while working with families in crisis.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
Home Health Care Worker
MJM HOMECARE
Joliet, IL
11.2003 - Current
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living, such as bathing, dressing, grooming, and toileting.
- Developed individualized care plans for each client based on their physical and mental needs.
- Conducted home safety assessments to identify potential hazards or areas that need improvement.
- Assisted with meal preparation and ensured proper nutrition was maintained.
- Provided transportation services for medical appointments or errands.
- Performed light housekeeping tasks including laundry and cleaning.
- Contributed to the development of patient-centered goals for short-term and long-term care plans.
- Maintained positive relationships with clients by providing compassionate care.
School Bus Driver
Valley View School District
Romeoville, IL
02.2007 - 09.2018
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents regarding student transportation issues.
- Reported student behavior incidents promptly to the appropriate personnel.
- Monitored student behavior on the bus and enforced rules consistently.
- Responded quickly in emergency situations by taking appropriate actions.
- Kept up-to-date on changes in local roads, traffic patterns, construction projects., that may affect routes or schedules.
- Managed time efficiently so that routes are completed within allotted timespan.
- Followed schedules and routes to maintain timely arrivals and departures.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Provided safe and reliable school bus transportation service on fixed routes.
Transit Bus Driver
First Student Transportation
Maywood, IL
02.2000 - 02.2007
- Ensured safety of passengers by adhering to all applicable rules and regulations, including proper use of seatbelts.
- Performed pre-trip inspections of bus and reported any mechanical problems to supervisor.
- Assisted in loading and unloading wheelchairs, strollers, luggage, packages. onto the bus.
- Provided courteous customer service at all times and answered questions from passengers regarding routes and schedules.
- Maintained a clean and orderly interior of the bus by collecting trash or debris left behind by passengers.
- Monitored traffic conditions along assigned route to adjust schedule as needed for timely arrival at stops.
- Announced stops over intercom system and visually checked each stop for waiting passengers.
- Issued transfers upon request when appropriate according to transit policy.
- Collected fares using electronic fare collection systems or other methods as required.
- Operated two-way radio equipment efficiently in order to communicate with dispatch personnel concerning route changes due to construction or detours caused by traffic congestion.
- Inspected tickets, passes before allowing entry into vehicle; refused entry if ticket, pass was invalid or expired per company policy.
- Notified dispatcher of any delays caused by traffic congestion, inclement weather.
- Checked exterior of vehicle for damage at end of shift; completed incident reports as needed.
- Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
- Supported riders with disabilities by operating transportation assistance equipment.
Education
High School Diploma -
LINCOLN PARK HIGH SCHOOL
Chicago, IL05-1978
Skills
- Personalized Care
- Structured Activity Planning
- Educational Concept Explanations
- Learning Strategies
- Client Safety And First Aid
- Care Plan Adherence
- Childcare
- Child Development Support
- Child Safety
- Patient Companionship
- Patient & Family Support
- Passenger Assistance
- Punctuality
- Clean DMV record
- DOT Regulations
- Effective communication skills
Timeline
Foster Care Provider
DCFS
06.2013 - Current
School Bus Driver
Valley View School District
02.2007 - 09.2018
Home Health Care Worker
MJM HOMECARE
11.2003 - Current
Transit Bus Driver
First Student Transportation
02.2000 - 02.2007
High School Diploma -
LINCOLN PARK HIGH SCHOOL
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