Detail-oriented administrative professional prepared for this role. Proven experience in optimizing office efficiency and managing executive schedules with precision. Known for fostering team collaboration and adapting to evolving priorities. Expertise in time management and communication.
Work History
Receiving Clerk
8 Months
Walmart | 10.2025 - 06.2026
Oversaw daily unloading operations, ensuring compliance with safety standards and efficiency targets.
Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
Coordinated with suppliers to facilitate timely deliveries and resolve shipment issues effectively.
Trained new staff on receiving protocols and safety procedures, enhancing team competency.
Management Assistant
3 Years 7 Months
CarMax | 12.2021 - 07.2025
Identified customer needs to enhance service delivery.
Handled difficult calls with strong telephone etiquette to resolve issues.
Supported sales staff through accurate quote and order entry.
Maintained positive working relationship with fellow staff and management.
Claims Supervisor
11 Years 1 Month
Walmart | 11.2010 - 12.2021
Submitted accurate claims in compliance with payer reimbursement policies, minimizing potential denial rates.
Trained new team members on policies and procedures for claims handling.
Developed and implemented operational plans and procedures to enable successful team operations.
Motivated and guided employees to enhance performance and knowledge through continuous development initiatives.
Processed customer returns and supported store operations through efficient back-office administration.
Customs Specialist
5 Years 5 Months
DHL Logistics | 02.2002 - 07.2007
Maintained import records ensuring compliance with customs standards.
Coordinated movement of cargo between sellers, storage, and destination locations for timely delivery.
Audited files to verify completeness and accuracy of paperwork to prevent errors.
Arranged delivery with consignees and handled after-hours and weekend shipments.
Ramp Supervisor
6 Years 11 Months
DHL | 03.1995 - 02.2002
Led ramp agents by assessing performance, creating schedules, and training on proper procedures to ensure operational readiness.
Ensured crew compliance with FAA, OSHA, TSA, and airport guidelines, fostering a safe working environment.
Delegated tasks and supervised crew during cargo loading, unloading, and staging to facilitate smooth transitions and minimize delays.