Deloris Hardy
NY
Summary
A highly motivated individual passionate about customer service. A team player who excels at achieving objectives both independently and within a team setting. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
9
9
years of professional experience
Work History
STUDENT ASSISTANT
Office of Accessibility at Hunter College
09.2022 - 06.2023
- Referred students to the appropriate staff member for services requiring an interpreter, note-taking aids, or hearing-impaired accommodation
- Ensured exam files were sorted chronologically and sorted in the appropriate folder.
Intern
Good Shepherd After School Program
09.2019 - 12.2019
- Developed crisis response skills in close collaboration with the school’s social worker
- Facilitated indoor and outdoor group play sessions with children
- Followed up with parents on the program wait list to ensure students' continued enrollment
- Updated and verified student’s immunization and medical examination records for the program.
MEDICAL ASSISTANT
Bergen Medical Associates
05.2015 - 06.2016
- Updated client's prescription record to reflect dose adjustments and verified utilization
- Conducted intakes with clients and updated their blood pressure, weight, and height information
- Conducted emotional and mental assessments of clients to assess their needs.
Home health aide
Bayada Health Care
03.2014 - 03.2016
- Helped patients overcome and adapt to mobility restrictions by assisting them with grooming, feeding, and dressing, and accompanying them to medical appointments
- Traveled to clients' homes to complete mandatory healthcare visits and promote continuity of care
- Recorded patients' care plans to accurately document and report their progress.
Education
Bachelor of Arts in Sociology -
HUNTER COLLEGE, CUNY
Associate of science in human services -
BOROUGH OF MANHATTAN COMMUNITY COLLEGE, CUNY
Skills
- Customer Service
- Teamwork
- Detail-Oriented
Timeline
STUDENT ASSISTANT
Office of Accessibility at Hunter College
09.2022 - 06.2023
Intern
Good Shepherd After School Program
09.2019 - 12.2019
MEDICAL ASSISTANT
Bergen Medical Associates
05.2015 - 06.2016
Home health aide
Bayada Health Care
03.2014 - 03.2016
Bachelor of Arts in Sociology -
HUNTER COLLEGE, CUNY
Associate of science in human services -
BOROUGH OF MANHATTAN COMMUNITY COLLEGE, CUNY