Deloris Morales
Columbia,PA
Summary
Dynamic Medical Assistant with extensive experience at Union Community Care, excelling in phlebotomy and diagnostic testing. Proven ability to enhance patient care through effective communication and teamwork. Skilled in electronic medical records and specimen preparation, ensuring compliance with safety protocols while delivering exceptional service. Committed to maintaining a clean and organized environment. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Union Community Care
Lancaster, PA
02.2025 - Current
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Phlebotomist
Laboratorio Rodriguez
Hatillo , PA
07.2015 - 10.2024
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Prepared specimens for transport to external laboratories.
- Documented patient information into electronic medical records system.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Maintained a clean, safe, and organized work environment.
- Ensured compliance with federal regulations governing laboratory procedures.
- Educated patients on proper blood draw techniques.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Responded quickly and effectively to emergency situations.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Labeled blood vials with critical information like time of collection, date and patient name.
Education
Certificate of Technical Studies - Technical Course Phlebotomy
Tec Centro
102 Chester St PA 1751207-2023
Associate of Science - Associate Degree in Nursing
National Collage of Arecibo
Arecibo PA07-2006
Skills
- Phlebotomy procedures
- Vital signs measurement
- Diagnostic testing
- Electronic medical records
- Specimen preparation
- Patient interaction
- Effective communication
- Team collaboration
- Problem solving
- Phlebotomy
- Patient scheduling
Affiliations
- I consider myself responsible and friendly. I have good contact with the patients and coworker.
Certification
- Diploma in Associate Nursing degree. Certified in phlebotomy course.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Union Community Care
02.2025 - Current
Phlebotomist
Laboratorio Rodriguez
07.2015 - 10.2024
Certificate of Technical Studies - Technical Course Phlebotomy
Tec Centro
Associate of Science - Associate Degree in Nursing
National Collage of Arecibo