Dulce Santiago
Denver,CO
Summary
CNA , medical assistant, phlebotomist, donor technician, lab assistant,patients care technician.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
In general I’m a hard working person with more and 7 years of experience on the medical field and always looking to learn more.
Overview
6
6
years of professional experience
Work History
Medical Assistant
UCHealth University of Colorado Hospital
Denver, CO
06.2024 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Conducted routine lab tests and prepared specimens for analysis.
- Scheduled appointments and coordinated referrals for specialists.
- Educated patients on medication instructions and treatment plans.
- Monitored inventory of medical supplies and restocked as needed.
- Collaborated with healthcare team to ensure quality patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Childrens Hospital
Children Hospital
Aurora, CO
12.2020 - 05.2024
- Prepared rooms for new patients
- Collaborated with technical staff to streamline production processes.
- Vital signs
- EKG
- Glucose test
- MEDICAL CHARTING
- FEEDING
- PESONAL CARE
- Bed bath/Bath
- Ventilator and trach care
- Dressings care
- Transfer
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Assisted patients with basic care and provided excellent service.
- Recorded vital signs and medical history for 12 patients each shift.
- Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
- Phlebotomists/phlebotomy duties.
- Monitored patient vitals to ensure accurate and timely care in a pediatric setting.
- Completed day-to-day duties accurately and efficiently.
Phlebotomist Technician
Vitalant
Denver, CO
12.2022 - 03.2023
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Blood collector
- donor care
- Phlebotomists
- Phlebotomy duties all shifts
Travel Medical Assistant
Rocky Mountain Cancer Centers
Aurora, CO
06.2022 - 10.2022
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Phlebotomy skills
- All types of phlebotomists/phlebotomy duties.
Little Sisters of the Poor
Sister Sarah
Denver, CO
02.2019 - 10.2022
- Nursing home at Little sisters I work as a CMA With Geriatrics population in there daily day life in all their care just as.
- Personal care
- Bath
- Feeding
- Nursing care
- Injections
- Vital signs
- Blood draws
- urine samples
- performing COVID-19 swab test
- fun activities
- Exercise
- dementia patients
- Maintained working knowledge of new techniques, technologies and concepts.
- Explained work processes to peers and assisted in training new staff.
- Phlebotomy duties
- Phlebotomy/phlebotomists skills
Education
Certificate - Clinical Laboratory Assisting
PHLEBOTOMY TRAINING SPECIALISIS
Lakewood, CO03.2021
High School Diploma -
New America School
Lakewood, CO05.2013
Some College (No Degree) - Nursing Assistant CNA
Pima Medical Institute
Aurora, COMedical Translator
Children’s Hospital
Skills
- Vital signs monitoring
- Electronic health records
- Phlebotomy procedures
- Specimen collection
- Medication administration
- Patient education
- Appointment scheduling
- HIPAA compliance
- Medical supply management
- Patient interaction
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Time management
- Respiratory equipment utilization
- Patient toileting
- Lab equipment setup
- Sterile technique
- Feeding assistance expert
- CPR
- Laboratory specimen collection
- Medical terminology
- Patient care
- Medical charting
- Phlebotomy techniques
- Infection control
- Emotional support
- Emergency response
- Patient hygiene assistance
- Medication assistance
- Toileting assistance
- Patient transfers
- Basic life support
- Feeding assistance
- Dressing assistance
- Wound care
- Bathing assistance
- End-of-life care
- Multitasking and organization
- Lifting and transferring
Timeline
Medical Assistant
UCHealth University of Colorado Hospital
06.2024 - Current
Phlebotomist Technician
Vitalant
12.2022 - 03.2023
Travel Medical Assistant
Rocky Mountain Cancer Centers
06.2022 - 10.2022
Childrens Hospital
Children Hospital
12.2020 - 05.2024
Little Sisters of the Poor
Sister Sarah
02.2019 - 10.2022
Certificate - Clinical Laboratory Assisting
PHLEBOTOMY TRAINING SPECIALISIS
High School Diploma -
New America School
Some College (No Degree) - Nursing Assistant CNA
Pima Medical Institute
Medical Translator
Children’s Hospital