Dionne Collins

Medical Assistant

Faith Community Hospital

04.2005 - 02.2025

Verify patient insurance, get authorizations for outpatient testing, send, obtain and manage medical records, outpatient coding, referrals and patient care, schedule appointments, answer phones and help out where needed.
Skills Used
Multi tasking, EMR, spreadsheets, Microsoft word, excel, office, power point, data entry, calculator, 10key, faxing, scanning, mailing.
Assisted in minor procedures
Measured accurate vital signs
Performed numerous administrative duties
Contacted patients for appointment reminders
Record patient history
Update care plans
Medical charting
EMR - AthenaHealth, Meditech, Prognosis and Razr
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Measured patient pulse oximetry.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained and documented patient medical history, vital signs and current complaints at intake.