Deloris Tenner

Explained leasing requirements as well as policies to prospective renters

• Schedule 20-25 appointments for Move in or outs using rental portal software
• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Toured property with 15 prospective tenants daily and provided wealth of information in regards to its key features.
• Kept meticulous records of correspondence between management and tenants.

• Provided primary customer support to internal and external customers.
• Informed customers about special promotions and provided detailed information for various products.
• Maintained accurate and current customer account data
• Communicated with 20-25 vendors regarding back order availability, future inventory and special orders.

• Process 150+ invoices daily
• Helping clients choose and purchase affordable car insurance policies
• Handle claims investigations and settlement processes on behalf of insurance companies
• Investigated daily variances and corrected errors to resolve discrepancies.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.