Delquan McCowen
Brooklyn,NY
Summary
Adaptable Career-Orientated professional pursuing an opportunity into an IT, Networking &/Or Cloud Administration based roles to develop expertise in the future of the virtual network enterprise, I am analytical with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with a positive drive to overcome obstacles and works well in teams or independently.
Overview
18
18
years of professional experience
Work History
Supervisor Of Office Machine Operations II
NYC Department of Social Services, HRA
New York, NY
07.2017 - Current
- Supervise mail clerks and office assistant employees on mail distribution operations monitoring production and productivity levels daily.
- Works with WindowBook on the (Data.Mail.File) technology on mail manager module configuration for USPS (Scheduler, Postal Web Connector, Palletization) to distribute all checks and other time-sensitive mail distribution provided by NYC DSS services to clients abroad
- Export monthly FTP (File Transfer Protocol) download utilizing (GUI) graphic user interface to convert PostScript files to PDF for the reprinting of damaged checks
- Facilitate all mailing reports for BMU (Bulk Mail Unit) including coding (CASS), presorting (PAVE), qualification/postal reports and entered daily invoices with in-house accounting software
- Excellent knowledge of Print to Mail and batch Postal Automation Applications and other PC based document delivery software
- Utilization of High-Tech PC based mail inserter, processing, scanning, digital reproduction equipment for checks and other time-sensitive mail distribution
Assistant Manager, Operations
Healthfirst
New York , NY
05.2008 - 05.2017
- Monitoring performance of network mainframe computer operations and mail inserter machines to ensure maximum productivity
- Prepared invoices/spreadsheets calculating expense and qualification reports of postage usage for checks and medical insurance claims
- Establish BRM(Business Reply Mail)/QBRM (Qualified) system and upload CRBBQ (Check Expense Reports) monthly file to the USPS website
- Planned and controlled budgets for contracts, equipment and supplies.
- Organized and maintained documents, files and records.
Records Analyst
FEGS WeCARE
Bronx , NY
04.2007 - 05.2008
- Maintained Excel workbooks and manipulated data to showcase trends and support report compilation.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Entered vast quantities of data into complex computer systems.
- Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
- Maintained comprehensive understanding of e-filing systems and software associated.
Education
Associate of Arts - Business Administration And Management
Borough of Manhattan Community College of The City University of New York
New York, NY01.2017
Skills
- Microsoft AZURE Cloud Computing Certification
- CompTIA A Certification
- Cloud Security Administration Certification
- Cloud Concepts & Design Certification
- Microsoft Modern Desktop Administrator Associate Certification
- Virtual/Cloud Technologies (Azure AD,ADDS, DHCP, IAM, FTP, HTTP(S), RBAC, RDP, SMTP, TCP/IP, UDP and VPN Configuration Protocols
- Network Security
- Software Documentation Control
- Software Installation and Maintenance
- Microsoft Office
- Computer- based Machine Operations (BELL&HOWELL, Pitney Bowes, Neopost)
Timeline
Supervisor Of Office Machine Operations II
NYC Department of Social Services, HRA
07.2017 - Current
Assistant Manager, Operations
Healthfirst
05.2008 - 05.2017
Records Analyst
FEGS WeCARE
04.2007 - 05.2008
Associate of Arts - Business Administration And Management
Borough of Manhattan Community College of The City University of New York
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