Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Delta K Mariche-Silva

Egg Harbor Township

Summary

Experienced in supervising cleaning operations, ensuring compliance with safety protocols and quality standards. Conducted regular inspections to verify that cleaning tasks were completed effectively, while also maintaining accurate records of supplies and equipment. Developed strategies for improving departmental efficiency and implemented innovative cleaning methods that enhanced overall service delivery. Demonstrated strong leadership by training new staff and fostering a collaborative team environment.

Reliable Cleaning Team Leader with background in managing cleaning operations and coordinating teams. Strengths include efficient time management, effective communication skills, and keen attention to cleanliness standards. Previous roles have involved successfully implementing new cleaning procedures for improved efficiency and quality control.

Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.

Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.

Efficient professional in facility maintenance management, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cleaning Team Leader

Delta Cleaning Service
Egg Harbor Township
01.2025 - Current
  • Conducted regular inspections to ensure that work was completed according to standards.
  • Supervised, monitored and evaluated the performance of cleaning staff.
  • Assisted in the hiring and training of new cleaners.
  • Maintained records of supplies and equipment used by cleaners.
  • Worked closely with management to develop strategies for improving efficiency within the cleaning department.
  • Ensured that all safety protocols were followed during cleaning operations.
  • Developed and maintained a positive working environment for all team members.
  • Implemented innovative methods for streamlining processes while maintaining high standards of cleanliness.
  • Organized meetings with cleaners to discuss progress, problems, and solutions.
  • Performed routine maintenance checks on all equipment used by cleaners.
  • Kept track of inventory levels and ordered additional supplies when needed.
  • Verified each completed room against standard plans to maintain consistency.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Casino Dealer

Caesars Entertainment
Atlantic City
03.2024 - Current
  • Maintained game integrity by verifying accuracy of payouts and ensuring adherence to casino rules.
  • Assisted in maintaining the security of chips, cash, and other gaming equipment.
  • Monitored play at assigned tables to identify potential cheating situations or rule violations.
  • Responded promptly to guest inquiries and complaints in a professional manner.
  • Ensured that all patrons were aware of house rules before engaging in any form of gambling.
  • Inspected cards, dice and other gaming equipment prior to use on the table.
  • Dealt a variety of card games including Blackjack, Poker, Baccarat and Pai Gow.
  • Performed chip exchanges for customers as needed throughout the shift.
  • Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
  • Adhered to established procedures for processing buy-ins and cashing out customers.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Closed games by sorting cards, balancing racks and counting chips.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Maintained enjoyable environment by entertaining and engaging players at tables.

Education

Some College (No Degree) - Casino Dealer

Atlantic Cape Community College
Atlantic City, NJ

Skills

  • Inventory management
  • Safety compliance
  • Staff supervision
  • Process improvement
  • Quality assurance
  • Customer service
  • Game integrity
  • Conflict resolution
  • Team collaboration
  • Employee training
  • Effective communication
  • Problem solving
  • Attention to detail
  • Chemical handling
  • Green cleaning techniques
  • Workload prioritization
  • Strong leadership
  • Cleaning techniques
  • Washing windows
  • Laundry operations
  • Customer service-focused
  • Housekeeping
  • Room inspection
  • Chandelier cleaning
  • Vacuuming and sweeping
  • Ironing clothing
  • Folding clean laundry
  • Task assignment
  • Cleaning bathrooms
  • Ordering cleaning supplies
  • Cleaning and sanitation
  • Mopping and buffing floors
  • Sorting and washing laundry
  • Performance improvements
  • Dusting furniture

Languages

English/Spanish
Professional

Certification

  • Casino license

Affiliations

  • Love taking care of my home from painting to gardening

References

References available upon request.

Timeline

Cleaning Team Leader

Delta Cleaning Service
01.2025 - Current

Casino Dealer

Caesars Entertainment
03.2024 - Current

Some College (No Degree) - Casino Dealer

Atlantic Cape Community College
Delta K Mariche-Silva