Delvecchio Kelly
Midville,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Multi-talented dental assistant with several years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
United States Air Force
Goldsboro, North Carolina
12.2022 - 09.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Sales Associate
Walgreens
Swainsboro, GA
09.2019 - 10.2021
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Swainsboro High School
Swainsboro, GA05-2019
Skills
- Equipment Sterilization
- Patient Relations
- Patient Services
- Inventory Management
- Patient Counseling
- Patient Education
- Chairside assistance
- Problem-Solving
- Listening Skills
- Sales Strategies
- Cash Register Operation
- Problem-solving skills
- Teamwork and Collaboration
- Time Management
- Verbal/written communication
- Customer Service
Certification
Certificate of Completion Dental Assistant Apprentice, February 13, 2023 to April 20, 2023.
Certificate of Completion Basic Life Support, February 28, 2023
Certificate of Completion Basic Military Training Course, February 3, 2023
Certificate of Excellence Challenging and Passing DANB Infection Control Exam and Radiation Health and Safety Exam, April 20, 2023
References
References available upon request.
Timeline
Dental Assistant
United States Air Force
12.2022 - 09.2024
Sales Associate
Walgreens
09.2019 - 10.2021
High School Diploma -
Swainsboro High School
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