Delvin M. Willis
Kansas City,Mo
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Dissertation Coach and Content Expert
Grand Canyon University
10.2023 - Current
- Upon graduating with my Doctor of Education, I partnered with my previous chair to initiate a coaching group with learners who are conducting research utilizing phenomenological and narrative design areas in which I hold expertise. I am contracted as a content expert for several dissertations. I advise on appropriate doctoral level writing, editing, APA 7, dissertation mechanics and processes. I help learners navigate and understand organization of writing and how to produce rigorous, appropriately formatted, and substantive writing in their individual research areas.
Special Education Teacher
Academy For Integrated Arts
04.2024 - 04.2025
- I provide individual and group instruction to students with mild to moderate exceptionalities in an arts integrated charter school with a philosophy of constructivism and project-based learning. I manage a case load of between 8-13 students, implementing accommodations specified in their individual education plans and disabilities. I collect and report data to allow for the development of rigorous, measurable, and appropriate goals for individual students. I foster collaborative relationships across several educational dimensions with administrators, general education teachers, students, and parents. I developed the data-driven Individual educational program with inputs from all stakeholders to the students’ education.
Directors’ Administrative Assistant
Marine Corps Information Technology Center
04.2018 - 04.2024
- I managed all administrative elements of the facility to which I was assigned. This includes postal and dock operations, facilities occupational counts, meeting and conference spaces, compliance training requirements, as well as ensuring that accountability for facilities system operations for approximately 700 active military, civilian, and contractor personnel. I was also responsible for ensuring training requirements for others in the facility for cyber and physical security.
Combat Engineer/ Religious Affairs NCOIC
Missouri Army National Guard
04.2002 - 04.2022
- I maintained a working knowledge of how to conduct engineering operations for mobility, counter mobility, and the survivability of soldiers. This included construction, demolitions, booby traps, and minefield operations. After a combat tour in Iraq, I was assigned to perform security, administrative, and training functions for Army chaplains, eventually overseeing, training, and mentoring 6 religious affairs specialists in subordinate positions to my own.
Data Transcriber
Internal Revenue Service
01.2018 - 04.2018
- I interpreted and input tax data from multiple U.S government documents, ensuring accuracy and timeliness in their submission. I consistently maintained all required numbers for quality and production, ensuring that all tax documents that passed my desk were input without errors.
Customer Care Advocate
Alliance Data Card Services
10.2016 - 11.2017
- I managed consumer data and information for several private-label credit cards. I was selected as one of 17 personnel assigned to the facilitation of and acceptance of the company’s newest customer base, bringing in over a million dollars in revenue with the transfer.
Executive Recovery Specialist
CVS Caremark Incorporated
10.2012 - 10.2016
- I was selected from among the customer care reps for this fortune 500 company to be promoted to the office below the president of this company, occupied by only 8 specialists. The job consisted of taking high level consumer complaints that required innovative solutions to restore service failures on behalf of the company, as well as educating consumers on how to utilize their prescription benefits safely and best for their financial state and health.
Youth Worker
Hilltop Residential Treatment Facility
02.2011 - 10.2012
- I provided supervision to youth ranging from ages 10-17, housed in a residential treatment facility as ordered by the 16th Circuit court of Jackson County for various juvenile criminal offenses. I ensured the residents were at all times supervised during educational instruction, recreation, meals, and court ordered programming. I provided escort between facilities for youth being moved from detention to residential treatment. At any given time, I supervised between 11- 20 boys.
Chaplain’s Assistant NCOIC
US Army/ Multinational Forces and Observers Sinai Egypt
06.2011 - 08.2012
- I was assigned to the Multinational Forces and Observers as part of a special task force charged with the observance of the 1982 peace treaty between Israel and Egypt. As part of a coalition of contingent military groups from multiple nations, I was responsible for the security and administrative functions of an assigned chaplain, as well as providing training and diplomatic discussion with personnel from militaries serving alongside the U.S. contingent. I wrote one of the first Command Master Religious Support plans to govern the U.S. contingent’s military unit ministry team functions in the theatre of operations.
Casual Mail Handler
U.S. Postal Service Kansas City P&DC
04.2010 - 02.2011
- As part of a team, I facilitated the induction and processing of all US Postal articles, inclusive of mail and packages for the midwestern United States, in preparation for sorting and distribution. This job required a working knowledge of multiple complex machine systems and the ability to move production under varying levels of stress with rapid deadlines. In my time working for the postal service, I never missed a deadline and was lauded for my attention to detail, overly respectful attitude, and willingness to take on challenges others would not.
Education
EdD Degree - Organizational Leadership
Grand Canyon University
Phoenix, AZ08.2023
M.Ed. Degree - Special Education
Grand Canyon University
Phoenix, AZ04.2019
B.S. Degree - Criminal Justice
Ashworth University
Norcross, GA02.2014
M.A. Degree - Theological Studies Counseling
Western Baptist Bible College
Kansas City, MO05.2011
Career Diploma - Private Investigations
Ashworth University
Norcross, GA12.2007
High School Diploma - General Education
Lincoln College Preparatory Academy
Kansas City, MO05.2003
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Team development
- Team motivation
- Interpersonal relationships
- Motivational leadership style
- Verbal and written communication
- Safety awareness
- Collaborative approach
- Ethics and integrity
- Personal development
- Performance evaluation
- Data evaluation
- Event scheduling
- Compliance management
- Operations management
- Skilled in Microsoft office
- Facilities oversight
- Program leadership
- Academic assistance
- Meeting facilitation
- Written documentation
- Sound judgment
- Schedule oversight
- Staff development
- Asset management
Certification
- Alpha Chi National College Honor Society, Grand Canyon University, Phoenix, AZ 2020
- Meritorious Service Medal 2022
- Valorous Unit Citation Award for Extraordinary Heroism, U.S. Department of the Army 2019
- Delta Epsilon Tau International Honor Society, Ashworth College Norcross, GA 2014
- Resiliency Training Assistant Certification 2013
- Army Achievement Medal, U.S. Department of the Army 2013
- Traumatic Event Management Certification, U.S. Army Medical Department and School 2013
- Armed Forces Reserve Medal w/M Device and 10year hourglass, U.S. Department of the Army 2012
- Army Commendation Medal, U.S. Department of the Army 2012
- MFO Service Medal, Multinational Forces and Observers, Sinai Egypt 2012
- HSNI Certificate of Achievement, Holmes & Narver Services, INC 2012
- National Defense Service Medal, U.S. Department of the Army 2006
- Global War on Terrorism Service Medal, U.S. Department of the Army 2006
- Combat Action Badge, U.S. Department of the Army 2005
- Certified FAA Remote Pilot (Small UAS) 2025
Timeline
Special Education Teacher
Academy For Integrated Arts
04.2024 - 04.2025
Dissertation Coach and Content Expert
Grand Canyon University
10.2023 - Current
Directors’ Administrative Assistant
Marine Corps Information Technology Center
04.2018 - 04.2024
Data Transcriber
Internal Revenue Service
01.2018 - 04.2018
Customer Care Advocate
Alliance Data Card Services
10.2016 - 11.2017
Executive Recovery Specialist
CVS Caremark Incorporated
10.2012 - 10.2016
Chaplain’s Assistant NCOIC
US Army/ Multinational Forces and Observers Sinai Egypt
06.2011 - 08.2012
Youth Worker
Hilltop Residential Treatment Facility
02.2011 - 10.2012
Casual Mail Handler
U.S. Postal Service Kansas City P&DC
04.2010 - 02.2011
Combat Engineer/ Religious Affairs NCOIC
Missouri Army National Guard
04.2002 - 04.2022
EdD Degree - Organizational Leadership
Grand Canyon University
M.Ed. Degree - Special Education
Grand Canyon University
B.S. Degree - Criminal Justice
Ashworth University
M.A. Degree - Theological Studies Counseling
Western Baptist Bible College
Career Diploma - Private Investigations
Ashworth University
High School Diploma - General Education
Lincoln College Preparatory Academy