Delylaih V. May
Cosmetologist
Bettendorf,CA
Summary
Outgoing Apprentice Hairdresser with willingness to learn and excel in beauty industry. Familiarity with highlighting, extensions and waxing. Adept at handling front-office duties, including scheduling appointments and greeting clients. My goal is to expand my customer service skills and gain valuable life experiences that will help me in any career!
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Olive Garden Server
Dubuque, IA
12.2013 - Current
- Open/Close FOH- Catering
- Deliver food to guests Train new employees, Gives each guest a genuine, personalized Italian dining experience while also providing fast, efficient service
- Cashier
- Obtain own bank
- Addressed customer needs and made product recommendations to increase sales.
Assistant Manager Cashier
Outback Steakhouse
Davenport, IA
10.2015 - 01.2020
- Open/Close FOH & BOH
- Indulging each customer like a guest in our own home
- Train new employees
- Manage up to 15 employees
Certified Trainer
Bandana's BBQ
Davenport, IA
11.2014 - 05.2016
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Planned and implemented courses of instruction accounting for individual strengths and final objectives.
- Adhered to class plan and deadline-oriented training schedule.
Support Staff
Oelerich & Associates
Davenport, IA
12.2015 - 04.2016
- Collect, organize and locate records
- Answering phones
- Schedule Appointments
- Tax Services
Maintain Front Desk
EICCD Business Operations, Girl Scouts
Davenport, IA
05.2010 - 09.2010
- Answered phones, assisted customers with purchases and kept an inventory count of supplies
- Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines and computers
Volunteer
Genesis East Hospital
Davenport, IA
01.2003 - 01.2004
- I made sure everybody was comfortable, checked to see if they needed anything and delivered their food during dinner
- In the Gift Shop my role was a cashier, delivered flowers and made shakes.
Education
High School Diploma -
Central High School
08.2005 - 06.2006
Certificate - Cosmetology
Capri College
Davenport, IA 10.2021 - 03.2023
Associate of Science - Paralegal Studies
Bryan University
Tempe, AZ 02.2021 - Current
Skills
POS KnowledgeableManagement
Customer assistance
Time management skills
Staff Training
Account management
Adaptable
Administrative support
Written and verbal communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don't you dare underestimate the power of your own instinct.
Barbara Corcoran
Timeline
Certificate - Cosmetology
Capri College
10.2021 - 03.2023
Associate of Science - Paralegal Studies
Bryan University
02.2021 - Current
Support Staff
Oelerich & Associates
12.2015 - 04.2016
Assistant Manager Cashier
Outback Steakhouse
10.2015 - 01.2020
Certified Trainer
Bandana's BBQ
11.2014 - 05.2016
Cashier
Olive Garden Server
12.2013 - Current
Maintain Front Desk
EICCD Business Operations, Girl Scouts
05.2010 - 09.2010
High School Diploma -
Central High School
08.2005 - 06.2006
Volunteer
Genesis East Hospital
01.2003 - 01.2004