Delynn Groves
Lehi,UT
Summary
A dental assistant who is passionate about the job and maintains a high level of professionalism, patience and efficiency to maximize patient care and loyalty. I love what I do and work hard to not only create excellent care for the patients but I strive to develop an uplifting and positive work environment and relationship with fellow coworkers
Overview
22
22
years of professional experience
Work History
Dental Assistant and Front Office Receptionist
Utah Valley Dental
07.2018 - Current
- 21 years assisting with routine and complex procedures, ensuring optimal patient care and treatment outcomes.
- Extensive dental insurance knowledge which I use to help maximize profits and benefits for patients and my office
- OSHA safety and Infection Control Coordinator for my office. Created, implemented and currently maintain all OSHA control programs and trainings.
Dental Assistant and Office Assistant
Simply Dental
03.2013 - 07.2017
- Responsible for patient care and assisting with all oral procedures
- Front office responsibilities including scheduling, managing accounts and insurance claim processing
Head Dental Assistant and Treatment Coordinator
Dr. James Morgan
11.2002 - 01.2010
Assisted with all patient care and procedures
- Responsible for screening, hiring and training all new employees
- Developed and implemented new patient recall system
- Assisted patients with knowledge of treatment plans, insurance benefits and account information
- Developed positive relationships of trust and care with patients
Education
Dental Assisting Certification - Dental Assisting
05.2003
High School Diploma -
05.2003
Skills
- Dental impressions
- Digital X-Ray Proficiency
- Equipment Sterilization
- Dental terminology knowledge
- Instrument Sterilization Techniques
- Cross-Training Capabilities
- Infection control proficiency
- Office Administration Duties
- Knowledgeable in Dentrix, OpenDental, Softdent
Accomplishments
- Developed and implemented the OSHA compliance programs and trainings for my current dental office
- Responsible for the infection control protocols and compliance for my current dental office
- Cross trained as front office receptionist and dental assistant.
Career Overview
Professional dental assistant with over 21 years of experience and training necessary to assist with all chair side dental procedures. Highly skilled in dental radiography and impressions with a strong background in front office responsibilities and dental insurance. Emphasis in infection control, excellent patient care and oral health education.
Timeline
Dental Assistant and Front Office Receptionist - Utah Valley Dental
07.2018 - Current
Dental Assistant and Office Assistant - Simply Dental
03.2013 - 07.2017
Head Dental Assistant and Treatment Coordinator - Dr. James Morgan
11.2002 - 01.2010
Mountain Land Technology - Dental Assisting Certification, Dental Assisting
Timpanogos High School - High School Diploma,
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Work-life balanceCompany Culture4-day work weekFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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