Summary
Overview
Work History
Education
Skills
Timeline
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Delynnda Mixon

Lafayette,LA

Summary

Dynamic professional with a proven track record at Jack in the Box, excelling in conflict resolution and coaching. Recognized for enhancing team performance through effective training and fostering a positive work environment. Skilled in quality control and relationship building, ensuring customer satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Team Lead

Jack in the Box
03.2014 - 09.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Frequently inspected production area to verify proper equipment operation.
  • Supervised cashier operations, ensuring adherence to company policies and procedures.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Administrative Assistant

Marin Housing Authority
02.2018 - 08.2022
  • Managed scheduling and calendar coordination for team members.
  • Assisted with data entry and document organization to enhance office efficiency.
  • Supported communication efforts by drafting emails and correspondence for management.
  • Maintained filing systems, ensuring quick retrieval of important documents.
  • Coordinated meetings by preparing agendas and taking minutes for distribution.
  • Helped process invoices and expense reports to facilitate timely payments.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

High School Diploma -

Dewey Academy
Oakland, CA

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace safety
  • Quality control
  • Relationship building
  • Task delegation
  • Workflow management

Timeline

Administrative Assistant

Marin Housing Authority
02.2018 - 08.2022

Team Lead

Jack in the Box
03.2014 - 09.2023

High School Diploma -

Dewey Academy

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Delynnda Mixon