DELYSA WHITLOCK
Houston,TX
Summary
Dedicated Customer Service Representative with a strong background in high-volume retail and healthcare settings. Proven expertise in cash handling, patient coordination, and team leadership. Committed to providing exceptional service experiences through clear communication, operational efficiency, and a proactive, problem-solving approach.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Sunnyside Dental
Houston, TX
10.2025 - 04.2026
- Assisted dental procedures such as restorations, crowns and bridges, root canals, periodontal treatments, and extractions
- Performed chair side duties as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
- Sterilized and disinfected instruments and treatment rooms.
- Assisted dentists with taking and developing x-rays, charting teeth, preparing materials and scheduling patient appointments.
Cashier
Office Depot
Houston
06.2025 - 10.2025
- Managed cash register operations, ensuring balanced cash drawers at the end of shifts.
- Managed photo orders from customers, ensuring timely processing and delivery.
- Assisted technical issues with the photo printing machine.
- Organized merchandise on shelves for optimal visibility and accessibility.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
Cashier
Specs Wine & Spirits
Houston, TX
07.2022 - 10.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Organized promotional displays to promote sales.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Food Service Worker
Rising Star Resources Inc.
Dallas, TX
05.2021 - 05.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Prepared beverages such as coffee, tea, soda etc.
- Delivered food orders to patients in a timely manner.
Customer Service Representative
Kroger
Houston, TX
11.2014 - 11.2018
- Operated cash register efficiently and accurately.
- Maintained cleanliness of check out area.
- Maintained bakery area and assisted customers with transactions.
- Trained new team members, enhancing overall team performance and efficiency.
Education
Evan E. Worthing
Houston, TXSkills
- Cash Handling
- Dental Assisting
- Stock Clerk
- Dining Attendant
- Appointment scheduling
Timeline
Dental Assistant
Sunnyside Dental
10.2025 - 04.2026
Cashier
Office Depot
06.2025 - 10.2025
Cashier
Specs Wine & Spirits
07.2022 - 10.2024
Food Service Worker
Rising Star Resources Inc.
05.2021 - 05.2022
Customer Service Representative
Kroger
11.2014 - 11.2018
Evan E. Worthing