Demajae Woolen
Norwalk,CA
Summary
Knowledgeable Customer Service Representative experienced in busy work settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
5
5
years of professional experience
Work History
Guest Service Agent
Great Wolf Lodge
03.2023 - Current
- Collected room deposits, fees, and payments.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
Barista
Starbucks
03.2021 - 03.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
T.J. Maxx
12.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associates in Communications - Computer Science
Long Beach City College
Long Beach, CA06.2024
Skills
- Account Inquiries
- Data Inputting
- Multitasking
- Verbal and Written Communication
- Guest Services
Timeline
Guest Service Agent
Great Wolf Lodge
03.2023 - Current
Barista
Starbucks
03.2021 - 03.2023
Sales Associate
T.J. Maxx
12.2018 - 03.2020
Associates in Communications - Computer Science
Long Beach City College