Proficient armed security officer skilled in strategies for preventing incidents, investigating problems and detailing unauthorized personnel. Offering remarkable work ethic and observation skills. Seeking to bring 3years' experience in security and 8 years of customer service experience to a long-term position.I’m experienced in providing emergency response, completing proper searches and conducting the correct identification check.I am very knowledgeable in legal policies that involve weapons, defensive strategies , report writing , law enforcement policies and law enforcement operations. Most of all I am a highly motivated employee with desire to take on new challenges. I have strong work ethic adaptabilities and exceptional interpersonal skills.
Responsible for monitoring post to a sure the safety of me and others around me
Providing excellent customer service to visitors who need help
Assisting with different signals situations inside the museum
Walking different locations of the building to make sure it is properly secured.
Responding to alarms and calls on the radio given by the Control Room operator
Make sure all visitors and museum staff follow the safety protocol, rules, and regulations while inside the museum.
Assist with evacuating guest properly out of the museum when closing.
Assure that all employees badge in correctly ,all visitors go through the proper identification check to be escorted in non-public areas, in escorted visitors throughout the faculty inside and out of nonpublic areas
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance or visitors entrance.
Adhered to post orders while maintaining a visible presence around the property.
Assisted with crowd control during large events held at the facility.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Inspected AEDs to ensure they were properly operational and equipped with everything.
Unarmed Security Guard
Metro One Loss Prevention
Washington, DC
06.2022 - 01.2024
Responsible for stopping theft.
Monitoring suspicious behavior inside the store so that I can stop potential death
Assuring that customers feel safe as they do their shopping.
Making sure all employees and customers follow the stores protocol while shopping or on duty.
Diffusing any situation between an employee with another employee or an employee with the customer.
Greeting customers as I secure the entrance of the store.
Patrolling the store to make sure all access are secure and all exit doors are properly functioning.
Made any reports on theft , altercations and suspicious behaviors inside the store
Inspected buildings prior to opening hours in order to identify risks or potential hazards.
Provided assistance to law enforcement officers during investigations as necessary.
Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
Conducted daily security checks of the premises, equipment, and vehicles.
Communicated effectively with customers in order to provide excellent customer service experience.
Unarmed Security Officer
Allied Universal Security Services
Washington
11.2022 - 05.2023
Adhered strictly to company policies regarding safety protocols and procedures.
Greeted visitors upon arrival to the school facility and directed them accordingly.
Enforced rules and regulations in a professional manner while interacting with parents, students, staff and other employees on my team.
Created a daily chart with a list of people who left in and out the building.
Monitored mediations to assure the safety of the staff ,students ,and parents involved.
Ensure the safety of all staff members and students inside the building.
Conducted and performing the proper identification check for anyone entering inside the building without an school ID
Conducted safety patrols to make sure that students are getting home safely from the school to the metro.
Control the traffic with vehicles exiting and entering out the building and also monitoring the vehicles to make sure they are allowed to park on the property.
Investigated suspicious activity or incidents according to the school guidelines.
Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
Maintained logs of all security related incidents and wrote detailed reports for management review that was turned in daily.
Responded promptly to emergency situations using appropriate resolution strategies.
Conducted security checks on staff entering or leaving the premises.
Monitored CCTV surveillance system footage for suspicious activities.
Provided customer service assistance in resolving conflicts or disputes.
Guarded entrances and exits against unauthorized entry.
Education
High School Diploma -
Cesar Chavez Public Charter School
Washington
06-2014
Skills
Grounds patrols
Search and seizure
Law enforcement support
Defensive strategies
Staff Monitoring
Public Safety
Report Writing
Arrest procedures
Investigative skills
Injury Prevention
Alarm response
Emergency Response
De-Escalation Techniques
Guest Relations
Tactical training
Computer Skills
Radio communication
Paperwork Processing
Complaint resolution
Scheduling
Product Knowledge
Multi-Task Management
Adaptive team player
Problem-solving abilities
Critical Thinking
Timeline
Armed Security Officer
Smithsonian Institute
01.2024 - Current
Unarmed Security Officer
Allied Universal Security Services
11.2022 - 05.2023
Unarmed Security Guard
Metro One Loss Prevention
06.2022 - 01.2024
High School Diploma -
Cesar Chavez Public Charter School
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