Jerome Carroll
Catonsville,MD
Summary
Eagle-eyed Security Guard bringing [Number]+ years of security experience. Trained in conflict de-escalation strategies, behavior management and defensive tactics. Well-versed in protecting entrances, conducting patrols and monitoring CCTV feeds.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Wolf Professional Security
Owings , MD
01.2016 - Current
- Investigated reported incidents to protect company assets.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Maintained order and safety while providing customer service and information to facility visitors.
Floor Technician
General Maintenance & Labor
Washington , DC
03.2012 - 06.2013
- Vacuumed, buffed and waxed [Type] floors without causing disruptions to [Type] business.
- Stripped, sealed and polished floors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Followed company uniform, performance and security policies with every job.
- Steam-cleaned or shampooed carpets.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Hospitality Supervisor
Mastercorp Resort Housekeeping Services
Oxon Hill , MD
10.2010 - 12.2012
- Assisted guests with luggage needs by utilizing luggage carts and storage spaces.
- Greeted guests and visitors upon arrival and determined how to be of assistance.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
Warehouse Associate
Noland Company Idea & Bath Center
Arlington , VA
10.2004 - 11.2009
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Operated forklifts to fill or empty overhead spaces.
Education
High School Diploma -
Baltimore City College
Baltimore, MD03.2016
Skills
- Court Appearances
- Evidence Storage
- Grounds Patrols
- Search and Seizure
Certification
- fork lift operator Training - 2004
- machine operator, General Maintenance - 2012
- Licensed gun permit - 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Armed Security Officer
Wolf Professional Security
01.2016 - Current
Floor Technician
General Maintenance & Labor
03.2012 - 06.2013
Hospitality Supervisor
Mastercorp Resort Housekeeping Services
10.2010 - 12.2012
Warehouse Associate
Noland Company Idea & Bath Center
10.2004 - 11.2009
High School Diploma -
Baltimore City College
- fork lift operator Training - 2004
- machine operator, General Maintenance - 2012
- Licensed gun permit - 2018
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