Brandon Gaines
Summary
Dynamic and results-oriented professional with a proven track record at Crystal Mountain Spring Waters, excelling in customer service and inventory control. Leveraged attention to detail and teamwork to enhance client satisfaction and streamline operations. Skilled in maintaining compliance and safety standards, demonstrating a commitment to excellence and efficiency in every task.
Overview
15
15
years of professional experience
Work History
Route Service Representative
Crystal Mountain Spring Waters
02.2024 - Current
- Provided exceptional customer service, resolving issues promptly to maintain positive client relationships.
- Enhanced customer satisfaction by providing timely and efficient route service deliveries.
- Adhered strictly to compliance standards set forth by both the company as well as industry regulators.
- Ensured accurate invoicing and billing for all clients, streamlining the payment process.
- Monitored vehicle maintenance schedules, ensuring timely repairs and inspections to minimize downtime.
- Managed inventory of products on delivery trucks, ensuring proper stock levels for client needs.
Product Technician/Shift Coordinator
Sterlite Corporation
07.2020 - 01.2024
- Increased workplace safety by maintaining a clean and organized work environment, adhering to all safety protocols.
- Conducted routine equipment maintenance checks to prevent unplanned downtime or costly repairs due to wear or damage.
- Inspected products and machines to maintain quality and efficiency.
- Improved shift efficiency by developing and implementing effective scheduling practices.
- Monitored and improved performance of teams and individual employees.
Route Relief Driver
ITU AbsorbTech
11.2015 - 06.2020
- Assisted with warehouse tasks, including inventory management and order picking, for smooth distribution operations.
- Provided exceptional customer service through timely communication and problem resolution.
- Utilized GPS navigation systems effectively to reach destinations promptly and accurately.
- Safely navigated various road conditions while adhering to traffic laws, resulting in zero accidents during tenure as Route Relief Driver.
- Conducted thorough pre-trip and post-trip inspections to guarantee safety compliance and minimize downtime.
- Received, counted and inspected inventory for delivery.
Durable Medical Equipment Technician
Bryant Pharmacy & Supply
08.2013 - 10.2015
- Assisted in meeting regulatory compliance standards by adhering to established guidelines for documentation, testing, and reporting procedures related to durable medical equipment servicing.
- Effectively gained expertise in various types of durable medical equipment – including wheelchairs, hospital beds, oxygen concentrators, respiratory therapy devices – to provide comprehensive service and support across multiple product lines.
- Conducted comprehensive training sessions for staff members on the proper use and handling of durable medical devices, reducing the risk of injuries or accidents.
- Maintained a clean and safe work environment in accordance with OSHA regulations to minimize hazards associated with repair activities involving electrical components or potentially harmful substances.
Non-Emergency Transportation Driver
South Carolina Mobility
05.2010 - 07.2012
- Transport wheelchair bound clients and senior citizens to and from medical appointments.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered positive relationships with healthcare providers, streamlining communication about patient pick-up times and locations.
- Assisted passengers with mobility issues, ensuring their comfort and well-being during transport.
Education
High School Diploma -
West Oak High School
Westminster, SC06.2000
Skills
Attention to Detail
Customer Service
Inventory Control
Teamwork and Collaboration
Shipping and receiving
Timeline
Route Service Representative
Crystal Mountain Spring Waters
02.2024 - Current
Product Technician/Shift Coordinator
Sterlite Corporation
07.2020 - 01.2024
Route Relief Driver
ITU AbsorbTech
11.2015 - 06.2020
Durable Medical Equipment Technician
Bryant Pharmacy & Supply
08.2013 - 10.2015
Non-Emergency Transportation Driver
South Carolina Mobility
05.2010 - 07.2012
High School Diploma -
West Oak High School
Similar Profiles
Carol BenoitCarol Benoit
Owner at Crystal Waters Hot TubsOwner at Crystal Waters Hot Tubs
Omar Abu MallouhOmar Abu Mallouh
Production Head at Nestle waters- spring water factoryProduction Head at Nestle waters- spring water factory
MONA BilalyanMONA Bilalyan
Patient Account Manager at UHS-Spring MNT Treatment & Spring Mountain SaharaPatient Account Manager at UHS-Spring MNT Treatment & Spring Mountain Sahara