DeMarae Davis
Summary
Administrative support specialist with a strong focus on data entry, reporting, and process improvement. Developed pivotal billing organization systems that enhanced operational flow. Proven multitasker with expertise in maintaining confidential records and supporting high-volume administrative functions.
Overview
10
10
years of professional experience
Work History
Billing Specialist / Administrative Support
Lighthouse Services
Indianapolis, IN
12.2022 - 12.2025
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Maintained billing records and ensured compliance with company policies.
- Tracked assignments, availability, and workload distribution to ensure accurate client billing and processing.
- Developed a billing organization process that was pivotal in helping maintain company operations until a more permanent system was implemented.
- Created and maintained an Excel spreadsheet system to organize clients and bill for different services based on service codes.
- Managed administrative records, onboarding documentation, and billing-related data for staff and contractors.
- Maintained organized, confidential files to support daily operations.
Stocker / Unloader
Needler's Fresh Market
Pendleton, IN
07.2022 - 08.2022
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Monitored product expiration dates, removing outdated items from shelves promptly.
- Collaborated with team members to restock aisles during peak shopping hours.
- Utilized hand trucks and pallet jacks for moving heavy merchandise efficiently.
- Supported fast-paced operations through accurate organization and inventory handling.
- Organized inventory in backroom, maintaining efficient storage and retrieval systems.
- Followed detailed procedures to ensure consistency and efficiency.
- Assisted customers in locating products, providing excellent service and support.
Quality Control Inspector
GoTRG
Indianapolis, IN
06.2020 - 07.2020
- Sorted and categorized high volumes of televisions with precision and accuracy.
- Trained new inspectors on quality control procedures and best practices.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs
- Labelled materials to ensure proper categorization and compliance with standards.
Delivery Driver
Classic Cleaners
Indianapolis, IN
02.2020 - 04.2020
- Ensured proper handling and care of delicate fabrics during transport.
- Maintained accurate delivery logs and store signatures, ensuring compliance with company record-keeping standards.
- Collaborated with team to optimize delivery routes, enhancing overall delivery efficiency and minimizing delays.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Maintained cleanliness of delivery vehicle to ensure professional appearance.
- Checked fuel levels regularly during shift and refueled vehicle as necessary.
- Reviewed delivery documents and orders, promptly reporting errors to supervisor to ensure accurate fulfillment.
Delivery Driver
Needler's Fresh Market
Indianapolis, IN
01.2018 - 01.2020
- Innovated inventory management by developing a system to check store inventory, identifying needed products and underperforming items, contributing to reduced expenses and increased profits.
- Managed delivery schedules while maintaining accurate order tracking.
- Maintained vehicle cleanliness and operational readiness daily.
- Assisted in inventory management and tracking of delivered items.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Monitored fuel levels throughout shift and refueled to ensure vehicle readiness.
Laundry Attendant
Royal Laundry
Indianapolis, IN
05.2016 - 04.2018
- Managed and organized customer drop-off laundry orders with accuracy and attention to detail.
- Tracked customer orders and service completion to ensure timely processing and customer satisfaction.
- Inspected garments for stains or damage before processing.
- Maintained cleanliness and order in facility at all times.
- Assisted new customers with laundromat services and machine usage.
- Collaborated with team members to enhance workflow efficiency and improve service delivery.
- Assisted The Ruoff Music Center by cleaning and folding laundry for bands and artists.
House Mover
Here To There Movers
Indianapolis, IN
07.2015 - 11.2015
- Wrapped furniture and delicate items to prevent damage during transport.
- Operated hand trucks and dollies to transport heavy items safely.
- Followed safety protocols to minimize risks during lifting and transporting tasks.
- Collaborated with team to efficiently unload and unpack items at customer destinations, ensuring swift service.
- Assembled and disassembled furniture before loading and unloading.
- Delivered exceptional customer service during loading and unloading processes, enhancing customer satisfaction.
- Worked closely with other team members in order to complete jobs within specified deadlines.
- Supported customers in packing fragile items with appropriate materials, ensuring protection and safe transport.
Education
Bachelor of General Studies -
Ball State University
Muncie, IN07-2024
High School Diploma -
Mt. Vernon High School
Fortville, IN05-2015
Some College (No Degree) -
Ivy Tech Community College
Indianapolis, INSkills
- Billing software
- Intake tracking
- Data reporting
- Data analysis
- Excel management
- Administrative Support
- Calendar management
- Confidential documentation
- Inventory tracking
- Quality control
- Process optimization
- Problem resolution
- Detail orientation
- Multitasking
Additional Information - Work Authorization
Authorized to work in the U.S. for any employer
Timeline
Billing Specialist / Administrative Support
Lighthouse Services
12.2022 - 12.2025
Stocker / Unloader
Needler's Fresh Market
07.2022 - 08.2022
Quality Control Inspector
GoTRG
06.2020 - 07.2020
Delivery Driver
Classic Cleaners
02.2020 - 04.2020
Delivery Driver
Needler's Fresh Market
01.2018 - 01.2020
Laundry Attendant
Royal Laundry
05.2016 - 04.2018
House Mover
Here To There Movers
07.2015 - 11.2015
Bachelor of General Studies -
Ball State University
High School Diploma -
Mt. Vernon High School
Some College (No Degree) -
Ivy Tech Community College