Work History
Summary
Overview
Education
Skills
Timeline
Generic

De’Marco Draughn

Atlanta,GA

Work History

Wheelchair Agent

Unifi
Atlanta
2024 - Current
  • Facilitated wheelchair transport for passengers with mobility needs, ensuring safety and timeliness.
  • Coordinated with ground staff to streamline boarding processes for passengers requiring assistance.
  • Provided exceptional customer service, addressing inquiries and concerns regarding mobility services.
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.

Maintenance Technician

Maintenance at Serven Courts
Atlanta, GA
2022 - 2023
  • Performed repairs on HVAC, plumbing, and electrical systems to maintain operational efficiency.
  • Collaborated with team members to execute preventative maintenance schedules effectively.
  • Developed process improvements for maintenance workflows, reducing response time for service requests.
  • Assisted in emergency repairs, minimizing downtime and ensuring tenant satisfaction.

Janitorial driver

Unifi
Atlanta, GA
08.2021 - 02.2022
  • Delivered goods efficiently while adhering to safety regulations and company policies.
  • Maintained vehicle cleanliness and performed routine inspections to enhance operational reliability.
  • Assisted in training new drivers on safety protocols and navigation systems for improved performance.

Prep Cook

Marcel Restaurant
Atlanta, GA
2013 - 2020
  • Prepared ingredients by washing, chopping, and measuring for daily menu items.
  • Operated kitchen equipment safely and efficiently to ensure smooth food preparation.
  • Assisted chefs in executing menu items during peak service hours, ensuring timely delivery.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Summary

Dedicated professional with experience as a Wheelchair Agent at Unifi, excelling in disability awareness and wheelchair navigation. Recognized for enhancing passenger safety and satisfaction through exceptional customer service. Proven ability to streamline processes and improve service efficiency, ensuring timely assistance for those with mobility needs.

Overview

5
5
years of professional experience

Education

Associate of Science - Heating & Air Conditioning

Atlanta Technical College
Atlanta, GA
05.2007

Skills

Disability awareness

Wheelchair navigation

Safety awareness

Professionalism and courtesy

Timeline

Janitorial driver

Unifi
08.2021 - 02.2022

Associate of Science - Heating & Air Conditioning

Atlanta Technical College

Wheelchair Agent

Unifi
2024 - Current

Maintenance Technician

Maintenance at Serven Courts
2022 - 2023

Prep Cook

Marcel Restaurant
2013 - 2020

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De’Marco Draughn