Demarcus Jordan
Milwaukee,WI
Summary
Adept at fostering positive customer experiences and enhancing team efficiency, my tenure at Ians Pizza honed my customer service and multitasking skills. Demonstrated ability to handle high-pressure situations and improve service standards, underscoring my strong work ethic and adaptability. Achieved significant contributions to workplace productivity and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Ians Pizza
12.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
Material Handler
Lineage Logistics LLC
11.2024 - 01.2025
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Material Handler
Magna Kamtek
01.2024 - 10.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
Warehouse Associate
Mayer Electric Supply
03.2023 - 01.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
High School Diploma - N/A
Gardendale High School
Gardendale, AL05.2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Team collaboration
- Multitasking and organization
- Phone etiquette
- Professional appearance
- Cash handling proficiency
- Attention to detail
- First aid training
- Seating arrangements
- Basic math
- Up-selling strategies
- Reservation management
- Time management
- Clear communication
- Food safety knowledge
- Health and safety
- Conflict resolution
- Punctuality and reliability
- New staff training
- Order taking
- Stock management
- Adaptability and flexibility
Accomplishments
4 Years Of Gardendale Football And Commitment to Volunteer work in the city and community of Gardendale.
Also 4 Years of volunteer work with the Habitat of Humanity of Birmingham.
Also volunteer work in the community of North Smithfield Manor in the Greater Birmingham Area.
Certification
Forklift
Osha Safety
Osha Forklift And Pallet Jack Cert.
CPR
Health Safety
Food Health Safety Training
Timeline
Front of House Employee
Ians Pizza
12.2024 - Current
Material Handler
Lineage Logistics LLC
11.2024 - 01.2025
Material Handler
Magna Kamtek
01.2024 - 10.2024
Warehouse Associate
Mayer Electric Supply
03.2023 - 01.2024
High School Diploma - N/A
Gardendale High School
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