Demarcus Pruitt
Irving,TX
Summary
Claims analyst with experience in risk assessment, claims evaluation, fraud detection, and regulatory compliance. Brings strong report writing, data analysis, and client relationship skills from reviewing documents, investigating discrepancies, and supporting payment processing. Known for identifying suspicious claims, maintaining accurate records, and coordinating across departments to support operational effectiveness.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Sr. Claims Analyst Officer
Bank of America
Fort Worth, Texas
12.2024 - 10.2026
- Reviewed claims documents to ensure compliance and accuracy for Bank of America Claims Operations.
- Analyzed trends in claim patterns to identify potential problems that may lead to litigation or financial losses.
- Resolved complex claim issues by examining evidence, analyzing legal documents, and conducting investigations. Investigated fraud cases by obtaining relevant information from various sources including law enforcement agencies. Identified and addressed suspicious claims through detailed analysis to prevent fraud. Prepared reports summarizing the findings of investigations into potential fraudulent activities. Advised management on risk assessment and loss control techniques to enhance claims processing and reduce potential exposure.
- Maintained accurate records of claims activities to support audit readiness and regulatory compliance. Checked claim details for errors, missing data, and inconsistencies.
- Processed routine claims requests through internal banking systems.
- Coordinated with internal departments such as accounting and finance for timely payment processing.
- Shared claim status updates with clients and internal teams. Engaged with multiple departments to ensure successful goal attainment. Provided support and guidance to colleagues to maintain a collaborative work environment. Recognized customer needs through active listening and engagement. Utilized various software and tools to streamline processes and optimize performance. Performed routine responsibilities to maintain operational effectiveness. Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Career Readiness - Business Administration
YearUp
Dallas, TX07-2025
Some College (No Degree) - Business Administration
El Centro College
Dallas, TX12-2024
Some College (No Degree) - Information Science
Collin County Community College
Frisco, TX01-2023
High School Diploma -
Creekview High School
Carrollton, TX05-2021
Skills
Certification
- Bloomberg Finance Fundamentals - Bloomberg, 2024
- Microsoft Office Specialist: Excel Expert (Microsoft 365 Apps) - Credly by Pearson, 2024
- Professional communication - Certiport, 2024
Timeline
Sr. Claims Analyst Officer
Bank of America
12.2024 - 10.2026
Career Readiness - Business Administration
YearUp
Some College (No Degree) - Business Administration
El Centro College
Some College (No Degree) - Information Science
Collin County Community College
High School Diploma -
Creekview High School