DeMarion Murphy
McDonough,GA
Summary
I'm a dedicated worker who is willing to give it all also a quick learner and an overachiever who is looking to use skills and customer service experience to acquire this position. Organized and dependable person who's successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Boba Barista Retail Casher
Ding Tea
02.2024 - 05.2024
- Identify demands of clients through good communication.
- Manage exchange of cash
- Attend to client inquiries and resolve conflicts
- Maintained regular and consistent attendance and punctuality.
- Maintained clean, orderly store floor and stocked shelves as needed.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Crew Member Cook
McDonald's
01.2023 - 08.2023
- Organize multiple customer's orders simultaneously
- Operate and maintain grill during demanding hours
- Cooperate with other crew members to ensure orders were fulfilled properly
- Coordinate orders to ensure proper items were delivered
- Maintain sanitized work environment
- Enriching customer's experience by maintaining a stocked and clean lobby.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Crew Member
Wendy's
09.2021 - 01.2022
- Consistently provided top-notch customer service to each person.
- Organize multiple customers' orders simultaneously.
- Operate and maintain the grill during demanding hours.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Worked well with teammates and accepted coaching from management team.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Trained newly hired employees on routine tasks and customer service.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Assistant Floor Manager
Even Steven Barbershop
05.2019 - 09.2021
- Greet customers upon arrival
- Assist with daily opening procedures
- Assist with daily marketing campaigns
- Ensure establishment was clean and sanitized
- Assisted with customer relations.
- Cultivated positive working environment for employees.
- Monitored stock levels and ordered new supplies as needed.
- Stayed up-to-date on extensive company products and services.
Education
Diploma -
McDonough High School
McDonough, GA05.2024
Skills
- Coachable
- Detail-oriented
- Strong communication
- Problem-solving nature
- Professional appearance
- Team player
- Merchandise Stocking
- Customer Engagement
- Strong Work Ethic
- Active listener
- Friendly and outgoing
- Teamwork and Collaboration
Timeline
Boba Barista Retail Casher
Ding Tea
02.2024 - 05.2024
Crew Member Cook
McDonald's
01.2023 - 08.2023
Crew Member
Wendy's
09.2021 - 01.2022
Assistant Floor Manager
Even Steven Barbershop
05.2019 - 09.2021
Diploma -
McDonough High School
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