I am looking for flexible work as I pursue a writing career. There is a gap post pandemic as I was focusing on mental health. In the meantime I took odd jobs here and there to make ends meet.
Overview
6
6
years of professional experience
Work History
Bouncer
Wonderland Ballroom
04.2019 - 08.2019
Checked IDs and closely examined patrons' faces to verify age.
Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
Dog Walker
Wagamuffin
06.2018 - 09.2018
Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
Provided dog with water for adequate hydration on longer walks.
Monitored animal behavior to keep owners informed on progress and any issues.
Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
Robot Handler and Operator
Starship Technologies
4 2017 - 02.2018
Product development work for international start-up technology company working to bring automated robot delivery service worldwide
Company currently focused on takeout food delivery
Oversaw autonomous robot during its delivery service
Chosen to travel to San Francisco as part of a small team to assist with the training of new hires and with presentations to venture capital investors.
Filled out documentation for each shift on time and with accuracy.
Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Quality Assurance Associate
Zenimax
08.2016 - 12.2016
Full-time 5 month contract position with Quality Assurance department of one of the biggest video game developers in the world
Tested video games in development to locate software issues
Work included finding software bugs and filing reports including recommendations as to how to reprogram the issue identified
All work on project required to be held in strict confidence.
Generated quality control reports for returned products to identify and communicate patterns.
Manager in Training
Dominos
10.2015 - 07.2016
Worked 30 hour weeks at Georgetown location
Responsibilities included: Managing employees and store during shift, Handling customer complaints, Opening/Closing store, Taking Inventory.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Cashier & Dishwasher
Donburi Restaurant
04.2014 - 04.2015
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Cashier, Waiter, Barista
Takoma Bistro
10.2014 - 12.2014
(Restaurant closed December 2014.)
Intern
For the Love of Children (FLOC)
02.2014 - 07.2014
Interned daily at non-profit organization which provides educational services beyond the classroom to help students succeed from first grade through college and career
Responsibilities included: Research to identify scholarships and promoting scholarship resources to peers, Tutoring middle school students in the FLOC program, Other assorted administrative tasks, as assigned by manager.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
No Degree -
Montgomery College
Takoma Park, MD
05.2001 -
High School Diploma -
Emerson Preparatory School
Washington, DC
05.2001 -
Skills
Marketing knowledge
Defect tracking
Account Management
Technical skills
Quality Management
Staff Leadership
Equipment Maintenance
Marketing knowledge
References
References upon request
Timeline
Bouncer
Wonderland Ballroom
04.2019 - 08.2019
Dog Walker
Wagamuffin
06.2018 - 09.2018
Quality Assurance Associate
Zenimax
08.2016 - 12.2016
Manager in Training
Dominos
10.2015 - 07.2016
Cashier, Waiter, Barista
Takoma Bistro
10.2014 - 12.2014
Cashier & Dishwasher
Donburi Restaurant
04.2014 - 04.2015
Intern
For the Love of Children (FLOC)
02.2014 - 07.2014
No Degree -
Montgomery College
05.2001 -
High School Diploma -
Emerson Preparatory School
05.2001 -
Robot Handler and Operator
Starship Technologies
4 2017 - 02.2018
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