DeMaurio Winbush
Cleveland,OH
Summary
Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
Overview
21
21
years of professional experience
Work History
Marketing Manager
Vocational Guidance Services
Cleveland, Ohio
09.2010 - Current
- Ensured compliance with all applicable laws related to advertising and promotions.
- Conducted customer research to gain insights into consumer behavior.
- Created content for promotional materials, including brochures, flyers, and websites.
- Analyzed market trends to identify potential opportunities for growth.
- Supervised a team of junior marketers in executing various projects.
- Generated ideas to increase sales through creative promotions.
- Tracked budgets for all marketing initiatives and provided regular updates.
- Maintained relationships with key customers through regular communication.
- Built relationships with influencers in the industry for increased visibility.
Tele Sales Manager
Power Direct
Lakewood, OH
01.2004 - 12.2010
- Ensured compliance with all relevant regulations related to telemarketing activities.
- Developed and implemented strategies to improve customer service and increase sales revenue.
- Analyzed call recordings to identify areas for improvement in customer service quality.
- Resolved customer complaints promptly and efficiently, ensuring a positive customer experience.
- Conducted regular training sessions to ensure the team was up-to-date on products and services.
- Collaborated with marketing teams on campaigns designed to attract new business leads.
- Managed a team of 20 telesales agents to ensure they achieved their daily targets.
- Provided support to telesales agents during peak periods or when dealing with difficult customers.
- Established key performance indicators for the team, setting realistic but challenging targets.
- Monitored and evaluated agent performance, providing feedback and guidance when necessary.
- Hit weekly, Monthly and quarterly sales goals
Education
GED -
West Tech High School
Cleveland, OH06-1992
Skills
- Sales team training
- Sales Tracking
- Client Relationship Management
- Sales Planning
- Proposal Development
- Performance Management
- Team Oversight
- Sales operations
- Sales Presentations
- Sales engagement techniques
- Goal Setting
Accomplishments
- 2006 Received a Certificate of accomplishment for hitting sales goal .
- 2008 Received a Leader of the year award
- 2015 Received a Sales Goal award
Timeline
Marketing Manager
Vocational Guidance Services
09.2010 - Current
Tele Sales Manager
Power Direct
01.2004 - 12.2010
GED -
West Tech High School
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