Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demekia Dickerson

Wilson,NC

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Teacher

Childcare Network
Wilson, NC
09.2021 - Current
  • Supervised small group activities.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Helped maintain a safe and orderly learning environment.
  • Encouraged positive behavior with rewards and incentives.
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.

Weekend Manager

Jimmy John's Gourmet Sandwiches
Wilson, NC
11.2022 - 03.2024
  • Maintained a safe and clean working environment according to Occupational Safety and Health Administration regulations.
  • Assigned, scheduled and supervised staff to ensure coverage for all shifts.
  • Managed the daily operations of the store including opening and closing procedures.
  • Responded promptly to customer inquiries and complaints.
  • Resolved conflicts between customers or between customers and employees in a professional manner.
  • Reviewed employee time sheets for accuracy prior to submitting them for processing.
  • Set up cash register drawers, balanced funds and set up daily deposits.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.

Education

Associate of Applied Science - Early Childhood Education

Wilson Community College
Wilson, NC
05-2024

Certificate - Pharmacy Technician Certificate

Wilson
Wilson, NC
08-2023

GED -

Fike High School
Wilson, NC
06-2011

Skills

  • Professional Development
  • Student and faculty communication
  • Oral communication
  • Handling Escalations
  • Team Building and Leadership
  • Customer Service
  • Employee Scheduling
  • Skilled multi-tasker
  • Superior computer skills

Certification

  • Pharmacy Technician Certification

Timeline

Weekend Manager

Jimmy John's Gourmet Sandwiches
11.2022 - 03.2024

Lead Teacher

Childcare Network
09.2021 - Current

Associate of Applied Science - Early Childhood Education

Wilson Community College

Certificate - Pharmacy Technician Certificate

Wilson

GED -

Fike High School
Demekia Dickerson