Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEMETRIA FITZGERALD

DOUGLASVILLE

Summary

Enthusiastic and customer-focused professional with extensive experience in business development and education. Highly skilled in providing exceptional service, resolving conflicts, and ensuring a safe and enjoyable experience for clients. Adept at working in fast-paced environments and collaborating effectively with diverse teams.

Overview

17
17
years of professional experience

Work History

Founder & Owner

Candles 4 The Culture
04.2019 - Current
  • Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Develop strong relationships with customers, enhancing brand loyalty and satisfaction.
  • Manage multiple responsibilities, including product development, marketing, and customer relations, demonstrating strong multitasking abilities and time management skills.
  • Ensure compliance with all safety and legal requirements in the business setup and operations.

Middle School Administrator & 504 Coordinator

The RISE Schools
07.2017 - 02.2018
  • Coordinated and managed safety protocols and emergency procedures within the school environment, ensuring the well-being of students and staff.
  • Effectively communicated with parents, teachers, and students to address concerns and provide clear guidance on safety measures.
  • Developed and enforced school policies and procedures, promoting a positive school culture and maintaining discipline and behavior management systems.
  • Coordinated and managed the implementation of Section 504 plans, collaborating with teachers, parents, and other stakeholders to provide necessary accommodations and support for students with disabilities.

Instructional Leader

VIRGINIA BEACH CITY PUBLIC SCHOOLS
08.2014 - 06.2017
  • Collaborated with teachers and curriculum specialists to align instructional practices with state standards and educational goals, ensuring high-quality education for all students.
  • Conducted regular staff evaluations and provided professional development opportunities to enhance teacher effectiveness and promote continuous improvement.
  • Analyzed school and student data to determine the most effective strategies necessary for growth.

Founder and Owner

Dipped Chocolate Cafe
12.2011 - 06.2014
  • Established a clear vision and goals for the business.
  • Conducted market research and analysis.
  • Developed a comprehensive business plan.
  • Secured funding and manage finances.
  • Built and led a productive team.

Reading Teacher, Cluster Leader

NORFOLK PUBLIC SCHOOLS
01.2008 - 01.2012
  • Developed and implemented engaging and effective reading instruction plans tailored to the needs and abilities of students.
  • Assessed and monitored students' skills and progress through various methods, such as standardized tests, reading assessments, and informal observations.
  • Collaborated with teachers to integrate reading across subjects.
  • Leveraged technology tools to enhance instructional delivery and engage students in the learning process.

Education

Certificate - Entrepreneurship

Goldman Sachs Black in Business NYU Stern
New York, NY
06.2024

Graduate Certificate - Women’s Entrepreneurship

Cornell University
Ithaca, NY
06.2020

Master of Education - Administration & Supervision

Liberty University
Lynchburg, VA
2017

Bachelor of Arts - Political Science

Norfolk State University
Norfolk, VA
2005

Skills

  • Customer Service Excellence
  • Effective Communication
  • Safety Awareness
  • Crisis Management
  • Team Collaboration
  • Adaptability and Flexibility
  • Multi-Tasking and Time-Management

Timeline

Founder & Owner

Candles 4 The Culture
04.2019 - Current

Middle School Administrator & 504 Coordinator

The RISE Schools
07.2017 - 02.2018

Instructional Leader

VIRGINIA BEACH CITY PUBLIC SCHOOLS
08.2014 - 06.2017

Founder and Owner

Dipped Chocolate Cafe
12.2011 - 06.2014

Reading Teacher, Cluster Leader

NORFOLK PUBLIC SCHOOLS
01.2008 - 01.2012

Certificate - Entrepreneurship

Goldman Sachs Black in Business NYU Stern

Graduate Certificate - Women’s Entrepreneurship

Cornell University

Master of Education - Administration & Supervision

Liberty University

Bachelor of Arts - Political Science

Norfolk State University

Similar Profiles

CREATE PROFILE
DEMETRIA FITZGERALD