Demetria Murphy
St Louis,MO
Summary
Proven team player and efficient problem-solver, I excelled at St.Louis Children’s Hospital by enhancing sanitary standards and patient experience. Leveraging strong organizational skills and a positive attitude, I significantly contributed to team efforts and customer service excellence. Skilled in computer use and adept at maintaining confidentiality, my focus is on impactful results and continuous improvement.
Overview
5
5
years of professional experience
Work History
Housekeeper
St.Louis Children’s Hospital
10.2022 - 01.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Medical Receptionist
Beacon Hill Staffing Group LLC.
05.2019 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Maintained current and accurate medical records for patients.
Education
Vashon Highschool
St Louis, MO2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Verbal Communication
Timeline
Housekeeper
St.Louis Children’s Hospital
10.2022 - 01.2024
Medical Receptionist
Beacon Hill Staffing Group LLC.
05.2019 - 10.2022
Vashon Highschool
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