Accomplished professional with a proven track record at ACV Auction, adept at enhancing customer experiences and solving complex issues through collaboration. Excelled in roles from General Manager to Team Leader, demonstrating exceptional problem-solving skills and a commitment to excellence. Skilled in FedEx shipment preparations and team leadership, achieving significant improvements in operational efficiency.
Administered policies and procedures in fair and uniform matter.
Provided oversight and management for day to day operations.
Created and environment that inspired and encouraged growth of employees.
Interacted with Team Members and Managers in resolving employee relation issues.
Employee scheduling, Residential budgeting, direct care services and following NYS guidelines for people living with disabilities.
Identified and troubleshooted production issues ans communicated with supervisor for a resolution.
Worked flexible schedule including early mornings, late nights and some weekends.
Participates in staff training supervisory and staff.
Responsible for preparation of outbound FedEx shipments
Identify, record and solve related problems by working with other teammates
Actively and consistently support all efforts to simplify and enhance the customers experience
Performed other duties assigned