Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demetria Sayles-Staton

Buffalo,NY

Summary

Accomplished professional with a proven track record at ACV Auction, adept at enhancing customer experiences and solving complex issues through collaboration. Excelled in roles from General Manager to Team Leader, demonstrating exceptional problem-solving skills and a commitment to excellence. Skilled in FedEx shipment preparations and team leadership, achieving significant improvements in operational efficiency.

Overview

26
26
years of professional experience

Work History

Titles Document Management Administrator

ACV Auction
03.2023 - 10.2024

General Manager

Buffal Grand Hotel
02.2018 - 05.2021

Administered policies and procedures in fair and uniform matter.


Provided oversight and management for day to day operations.


Created and environment that inspired and encouraged growth of employees.


Interacted with Team Members and Managers in resolving employee relation issues.

Senior Residential Superervisor

People Inc
03.2009 - 05.2016

Employee scheduling, Residential budgeting, direct care services and following NYS guidelines for people living with disabilities.

Team Leader

General Motors Co
02.1999 - 06.2008

Identified and troubleshooted production issues ans communicated with supervisor for a resolution.

Worked flexible schedule including early mornings, late nights and some weekends.

Participates in staff training supervisory and staff.

Education

N/A - Business Management

Villa Maria Academy
Buffalo, NY
06.1988

Skills

Responsible for preparation of outbound FedEx shipments

Identify, record and solve related problems by working with other teammates

Actively and consistently support all efforts to simplify and enhance the customers experience

Performed other duties assigned

Timeline

Titles Document Management Administrator

ACV Auction
03.2023 - 10.2024

General Manager

Buffal Grand Hotel
02.2018 - 05.2021

Senior Residential Superervisor

People Inc
03.2009 - 05.2016

Team Leader

General Motors Co
02.1999 - 06.2008

N/A - Business Management

Villa Maria Academy
Demetria Sayles-Staton