Demetria Stafford
Waco,TX
Summary
Experienced administrative professional skilled in customer service, event coordination, and team collaboration. Proven track record of managing volunteers and enhancing customer experiences. Adept at multitasking and problem-solving in fast-paced environments. Committed to contributing to community service and organizational success.
Overview
16
16
years of professional experience
Work History
Various Roles
Irving Bible Church
Irving, TX
01.2009 - Current
- Coordinate 100+ volunteers
- Order supplies
- Scheduling
- Receptionist
- Administration
- Organize supplies
- Customer service
- Women's Leader
- Reports
- Children's teacher
- Event preparation
- Registration
- Event hosting
- Event reservations
- Ministry with birth-adults
- Meal team
- ESL assistant
- 2435 Volunteer Director
- Receptionist
Assistant General Manager
Tru by Hilton Coppell DFW Airport North
Coppell, TX
01.2024 - 01.2025
- Customer service
- Multi-line phone system
- Daily reports
- Reservations
- Drive shuttle
- Maintain a presentable lobby area
- Cash out payments
- Receive kitchen orders
- Organize supplies
- Inspect rooms
- Basic maintenance
- Prepare coffee
- Assist with breakfast
- Maintain shop inventory
- Collections
- Scheduling
- Banking Accounts payable
- Ordering
- Hiring
- Training
Analyst
eXp Commercial Realty, LLC
Dallas, TX
06.2023 - 01.2024
- Gather data on industrial properties available for lease
- Prepare reports
- Prepare documents for lease negotiation
- Organize data from past years
Attendance Clerk
Carrollton Farmers Branch Independent School District
Irving, TX
08.2022 - 08.2023
- Run reports hourly
- Enter data manually
- Scan data
- Multi-line phone system
- Customer service
- Cash payments
- Make ID badges
- File
- Sort
- Send and receive mail scheduling
- Computer programs: TEAMS, Outlook, Laserfiche, Google Docs, Word, Excel, Publisher
Front Desk Agent/Front Desk Manager
Tru by Hilton Coppell DFW Airport North
Coppell, TX
06.2019 - 07.2022
- Multi line phone system
- Daily reports
- Reservations
- Drive shuttle
- Maintain a presentable lobby area
- Cash out payments
- Receive kitchen orders
- Organize supplies
- Inspect rooms
- Basic maintenance
- Prepare coffee
- Assist with breakfast
- Maintain shop inventory
- Collections
Office Manager
Irving Gymnastics
Irving, TX
01.2012 - 01.2015
- Answer phones
- Scheduling
- Coordinate events
- Registration
- Billing
- Payroll
- Deposits
- Collections
- Customer service
- Reports
Education
High School Diploma -
MacArthur
Irving, TX06-1992
Skills
- Process improvement
- Strategic Planning
- Detail-Oriented Mindset
- Effective Problem Resolution
- Independent Task Execution
- Cross-Departmental Collaboration
- Expertise in MS Office Suite
- Process Optimization
- Operational Supervision
- Staffing Proficiency
- Task Prioritization Skills
- Effective Communication Strategies
- Data Reporting
- Training Supervision
- Proactive Engagement
- Systematic Problem Solving
- Collaborative Team Leadership
- Inventory Management
- Knowledge of Medical Vocabulary
- Clerical Assistance
- Focused Patient Support
- Service Excellence
- Calendar Organization
- Patient Records Management
- Strong Organizational Skills
- Healthcare Operations
- Skilled in Google Docs Collaboration
- Experienced with Multi-Line Communication Systems
- Record Management
- Typing Speed: 70 WPM
- Document Transmission
Community Service
Local Outreach
- Services of Hope
- Family Promise
- Independently feeding the homeless community
- Organize collection and delivery of supplies for the homeless community
- Parenting Alone
- Mercy House
International Missions
- 2015, South Sudan - Radio South Sudan - Visit multiple sites, install radio tower, home visits with elderly and homebound individuals
- 2017, Uganda - Radio South Sudan/One Tribe - Visit new radio station and engage with the radio station team; train tribal leaders, church leaders, community leaders on peace and reconciliation; train students in personal health and hygiene, demonstrate how to make reusable sanitary napkins, deliver food and school supplies to the local church
- 2019, Uganda/Rwanda/South Sudan - Radio South Sudan/One Tribe/ALARM/Water is Basic Trauma and healing conference, demonstrate how to make reusable sanitary napkins and soap making, taught on personal health and hygiene, gather information for the needs of an underprivileged school, participated in a community celebration for a local water well being completed
- Homeschool Organizations, Co-Founder & Vice President, irvingHOMEschoolers, 2006 - 2010, Co-Founder, North Irving Christian Home Educators, 2006 - 2010, Teacher, co-teacher, fundraising, Enrichment Classes of Carrollton, 2008 - 2014
Key Competencies And Skills
- Process improvement
- Planning
- Attention to detail
- Problem solving
- Initiative
- Collaboration
- Project management
- MS Office
- Efficiency
- Supervision
- Hiring
- Prioritization
- Communication solutions
- Reporting
- Training & Oversight
- Motivation
- Troubleshooting
- Team leadership
- Inventory
- Medical terminology
- Administrative support
- Time management policies
- Patient care
- Customer service
- Scheduling
- Medical records
- Organization
- Healthcare Administration
- Google Docs
- Multi-line phone systems
- Filing
- Type 75 WPM
- Fax
- Copy
References
References available upon request.
Timeline
Assistant General Manager
Tru by Hilton Coppell DFW Airport North
01.2024 - 01.2025
Analyst
eXp Commercial Realty, LLC
06.2023 - 01.2024
Attendance Clerk
Carrollton Farmers Branch Independent School District
08.2022 - 08.2023
Front Desk Agent/Front Desk Manager
Tru by Hilton Coppell DFW Airport North
06.2019 - 07.2022
Office Manager
Irving Gymnastics
01.2012 - 01.2015
Various Roles
Irving Bible Church
01.2009 - Current
High School Diploma -
MacArthur
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