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As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Expert in building sales organizations via large-scale business development, new client acquisition with consistent stakeholder engagement through market analysis, consultation and recommendation, program management, and delivering a detailed understanding of customer requirements, requirements of sales teams, and other stakeholders critical to success. SUMMARY A result oriented professional with over 15 years of rich experience in Inside Sales, Account Management, Alliances & Partnership, Solution Selling, Business Development & Market Research Proficiency in managing business operations with key focus on bottom line profitability and customer satisfaction by ensuring optimal utilization of resources as well as handholding of business partners & other key stakeholders Experience in developing, initiating & executing online marketing plans; managing e-mail campaigns with an accountability for profitability and also involved in the Bid Management process Adroit in strengthening relationships with corporate clients, negotiating contracts with them and finalizing rates Expertise in generating business from new accounts and developing them to get consistent growth Resourceful at maintaining business relationship with customers to achieve high quality product in adherence with service norms An effective communicator with strong interpersonal, planning & coordination skills

A Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I am a knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. A solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Cultivated management expertise through 15 years of experience as Shipping and Receiving Manager at Post Office.
Demonstrated exceptional leadership skills honed over 20 years of military service.
Compiled a comprehensive portfolio showcasing knowledge and accomplishments accumulated over years of professional experience.

Demetric Fletcher

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Yard Staff

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Truck Unloader

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Yard Staff

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Truck Unloader

Aldine Sr High School

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